Upskilling & Workforce Enablement Manager

WM (Waste Management); United States; On-site; USD 109,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Stock purchase plan

Paid vacation and holidays

Personal days

Job summary

The Upskilling & Workforce Enablement Manager at WM is responsible for the strategic design, execution, and continuous optimization of enterprise-wide learning frameworks that align with evolving business priorities and future workforce needs. This role helps to uncover emerging capability gaps and implements agile development pathways that build critical skills and support organizational readiness.

Through scalable learning solutions and capability-building experiences, this position helps

Qualifications

• Bachelor's Degree in Organizational Behavior or related field or in lieu of degree.
• High School Diploma with 4 years of relevant experience.
• 7 years of experience supporting leadership development through programmatic delivery and coaching.

Responsibilities

• Identify capability requirements and workforce gaps with leaders to build scalable solutions.
• Assess trends to inform upskilling strategies and priorities.
• Develop scalable learning pathways and development experiences for employee growth and mobility.
• Align development solutions with identified gaps and measurable business outcomes.
• Establish partnerships to leverage expertise and resources for capability development.
• Serve as a trusted advisor on workforce readiness and upskilling best practices.
• Set success metrics and analyze data to improve programs.
• Lead continuous improvement of enablement initiatives to stay aligned with priorities.
• Monitor industry trends to identify opportunities for innovation.

Skills

Learning strategy

Stakeholder management

Coaching & leadership development

Agile learning

Education

Bachelor's Degree in Organizational Behavior or related field

High School Diploma with 4 years relevant experience

7 years experience in leadership development delivery & coaching

Job description

I. Job Summary

The Upskilling & Workforce Enablement Manager is responsible for the strategic design, execution, and continuous optimization of enterprise-wide learning frameworks that align with evolving business priorities and future workforce needs. This role helps to uncover emerging capability gaps and implements agile development pathways that build critical skills and support organizational readiness. Through the creation of scalable learning solutions and capability-building experiences, this position helps prepare WM's workforce for the future and enables long-term business success.

II. Essential Duties and Responsibilities

1. Identify emerging capability requirements and workforce skill gaps, partnering with business leaders and subject matter experts to develop scalable solutions that build organizational readiness for future business needs.
2. Assess workforce skill gaps, capability trends, and future talent demands to inform enterprise upskilling strategies and development priorities.
3. Develop scalable learning pathways, frameworks, and development experiences that support employee growth, internal mobility, and career progression.
4. Partner with learning, talent, and business teams to ensure development solutions align to identified capability gaps and measurable business outcomes.
5. Establish and maintain partnerships with internal and external stakeholders to leverage expertise, resources, and innovative practices that strengthen workforce capability development.
6. Serve as a trusted advisor on workforce readiness, upskilling strategies, and capability-building best practices.
7. Establish success measures and analyze workforce, learning, and performance data to evaluate effectiveness and identify opportunities for enhancement.
8. Lead the management and continuous improvement of workforce enablement initiatives, ensuring programs are scalable, sustainable, and aligned with enterprise priorities.
9. Monitor industry trends, emerging technologies, and workforce capability practices to identify opportunities for continuous improvement and innovation.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited), in Organizational Behavior, Organizational Communication, or similar area of study, or in lieu of degree
• High School Diploma and 4 years of relevant experience
• 7 years Previous experience supporting the development of leaders through programmatic delivery and coaching (in addition to education requirement).

B. Preferred Qualifications

• Ability to assess workforce capability needs and translate business priorities into targeted learning solutions.
• Strong agility and learning mindset, with the ability to navigate ambiguity, adapt to shifting priorities, and evolve workforce enablement strategies in a rapidly changing business environment.
• Knowledge of workforce upskilling strategies, capability-building approaches, and employee development methodologies.
• Consulting and stakeholder management skills with the ability to influence leaders and cross-functional partners.
• Ability to build credibility and serve as a trusted advisor to leaders at multiple levels of the organization
• Strategic thinking skills balanced with strong execution and implementation capabilities.
• Strong relationship-building and collaboration skills across multiple stakeholder groups.
• Ability to build business cases and communicate the value and impact of workforce development initiatives.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Pay: The expected base pay range for this position across the U.S. is $108, 600 - $135, 000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Travel Requirements Occasional travel may be required based on business needs, stakeholder partnerships, and leadership development program support.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package.

• medical, dental, vision, life insurance, and short-term disability.
• stock purchase plan, company matching on a 401(k), and more.
• paid vacation, holidays, and personal days.

Please note that benefits may vary by site.