Upsell Night Supervisor - Theater Guest Experience

Live Nation, Inc; Minneapolis (MN); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Live Nation Uptown Theater in Minneapolis, MN is seeking a part-time Upsells Supervisor for the Night of Show Upsell team. You will lead live sales and guest interactions to enhance the venue experience and maximize ancillary revenue during events.

Responsibilities include coordinating with the core venue team, assisting the box office, reviewing pricing strategies, and identifying new revenue streams. On-site, you will manage inventory and ensure upsell areas are ready before doors.

Qualifications

• Business acumen and data-driven decision making are essential.
• Excellent guest service skills and ability to build relationships.
• Strong team-building and leadership communication abilities.
• On-site knowledge of venue products and revenue opportunities.
• Creative and innovative mindset with a passion for live events.
• Ability to engage diverse groups of people and stake holders.
• Willingness to coordinate with operations, box office, and ancillary teams.
• Ability to manage inventory and ensure upsell readiness before doors.

Responsibilities

• Lead the Upsell team to maximize ancillary revenue during shows.
• Coordinate staffing and upsell execution with venue leadership.
• Troubleshoot upsell opportunities with box office on show days.
• Suggest pricing strategies and new revenue streams based on guest feedback.
• Secure and reconcile day-of-show ancillary sales.
• Maintain inventory for upsell products and ensure areas are tidy before doors.

Skills

Business acumen

Data-driven

Guest service

Team building

Leadership communication

Job description

Live Nation Uptown Theater in Minneapolis, MN is seeking a part-time Upsells Supervisor for the Night of Show Upsell team. You will lead live sales and guest interactions to enhance the venue experience and maximize ancillary revenue during events.

Responsibilities include coordinating with the core venue team, assisting the box office, reviewing pricing strategies, and identifying new revenue streams. On-site, you will manage inventory and ensure upsell areas are ready before doors.