Upscale Suite Attendant & Guest Services

Aramark Correctional Services; Round Rock (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Aramark in Round Rock, Texas is seeking a Suite Attendant to take guest orders and serve food and beverages in premium suites, delivering a high-touch guest experience. You will address guest requests and ensure satisfaction throughout events.

The role requires fine dining or upscale hospitality exposure, reliability, and strong communication. Flexibility for evenings, weekends and holidays is needed to meet event schedules and client needs.

Qualifications

• 2+ years of fine dining, upscale hospitality, hotel, private club, or executive service experience preferred.
• Requires previous experience as a server, suite attendant, or other related role.
• Hospitality-focused mindset and exceptional attention to detail.
• Demonstrates excellent guest service skills.
• Demonstrates excellent communication and interpersonal skills, both written and verbal.
• Working knowledge of food safety principles and procedures.
• Must be able to obtain a food safety certification.
• Must be able to obtain all Aramark and state/local required alcohol service certifications.
• Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers.
• Adaptable to guest needs.
• Demonstrate an elevated level of guest service, anticipating guests' needs.
• Must be available to work flexible hours including evenings and weekends and holidays.

Responsibilities

• Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders' orders.
• Maintains appearance and cleanliness of suite and food service areas during event.
• Replenishes food and beverage product during event upon guests' requests.
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification.
• Maintains knowledge of menu items and all other offerings.
• Breaks down and cleans food service areas and equipment post event.
• Returns equipment to proper storage area.
• Inventories product at the end of each event.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation.
• Ensures security of company assets.

Skills

Guest service

Communication

Attention to detail

Food safety

Teamwork

Education

Food safety certification

Job description

Aramark in Round Rock, Texas is seeking a Suite Attendant to take guest orders and serve food and beverages in premium suites, delivering a high-touch guest experience. You will address guest requests and ensure satisfaction throughout events.

The role requires fine dining or upscale hospitality exposure, reliability, and strong communication. Flexibility for evenings, weekends and holidays is needed to meet event schedules and client needs.