Premium Suite Server & Guest Experience Specialist

Aramark Corporation; Philadelphia (Philadelphia County); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Aramark Corporation is seeking Suite Attendants to take guest orders and serve food and beverages in suites, delivering premium guest service and addressing guest requests during events.

Responsibilities include stocking suites, maintaining cleanliness, and adhering to alcohol service policies while ensuring safety and accuracy of orders. Flex hours, including evenings and weekends, are required.

Qualifications

• Requires previous experience as a server, suite attendant, or other related role.
• Demonstrates excellent guest service skills.
• Demonstrates excellent communication and interpersonal skills, both written and verbal.
• Working knowledge of food safety principles and procedures.
• Must be able to obtain a food safety certification.
• Must be able to obtain all Aramark and state/local required alcohol service certifications.
• Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers.
• Adaptable to guest needs.
• Demonstrate an elevated level of guest service, anticipating guests' needs.
• Must be available to work flexible hours including evenings and weekends and holidays.

Responsibilities

• Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders' orders.
• Maintains appearance and cleanliness of suite and food service areas during event
• Replenishes food and beverage product during event upon guests' requests
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification
• Maintains knowledge of menu items and all other offerings
• Breaks down and cleans food service areas and equipment post event.
• Returns equipment to proper storage area
• Inventories product at the end of each event
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Skills

Guest service

Communication

Interpersonal skills

Alcohol service policies

Job description

Aramark Corporation is seeking Suite Attendants to take guest orders and serve food and beverages in suites, delivering premium guest service and addressing guest requests during events.

Responsibilities include stocking suites, maintaining cleanliness, and adhering to alcohol service policies while ensuring safety and accuracy of orders. Flex hours, including evenings and weekends, are required.