Upscale Server: Guest Experience & Flexible Hours

Performance Hospitality; Fort Lauderdale (FL); Hybrid; USD 12,000 - 18,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonuses

Health Benefits

401(k) plan

PTO

Professional Development

Employee Discounts

Wellness Programs

Flexible Scheduling

Job summary

Performance Hospitality in Fort Lauderdale, FL is seeking a enthusiastic Server to deliver a polished dining experience from greeting to farewell. You will guide guests through menus, take accurate orders, coordinate with kitchen/bar, and handle payments with professionalism.

Applicants should have 1+ year serving experience, strong product knowledge, POS proficiency, and flexible availability including nights and weekends.

Qualifications

• 1+ year serving experience preferred (high-volume/hotel or upscale casual a plus); will train strong customer-service candidates.
• Confident menu/wine/beer/cocktail knowledge (or ability to learn quickly); accurate order entry and multitasking skills.
• POS proficiency; clear, courteous communication and professional demeanor.
• Certifications: Food Handler and TIPS/ServSafe Alcohol preferred (or within 30 days).
• Flexible availability (nights/weekends/holidays); reliable and punctual.

Responsibilities

• Greet tables, present menus, describe specials, and answer ingredient/allergen questions.
• Recommend pairings and upsell thoughtfully (apps, sides, desserts, beverages).
• Anticipate needs, time courses, and handle service recovery with professionalism.
• Enter orders in POS with correct modifiers and seat numbers; verify before delivery.
• Serve food and beverages to standard; monitor quality and ticket times; coordinate with expo, kitchen, and bar.
• Present checks promptly; process payments, comps/voids, and discounts per policy; manage split checks and gratuity rules; balance cash bank.
• Maintain clean, organized sections and side stations; follow opening/closing and side-work checklists.
• Comply with food safety/sanitation (handwashing, temps, cross-contamination prevention) and responsible alcohol service.
• Follow company policies (PCI, ID verification, alcohol service, cash handling) and local/state regulations.

Skills

Guest service

Upselling

POS entry

Communication

Teamwork

Tools

POS System

Job description

Performance Hospitality in Fort Lauderdale, FL is seeking a enthusiastic Server to deliver a polished dining experience from greeting to farewell. You will guide guests through menus, take accurate orders, coordinate with kitchen/bar, and handle payments with professionalism.

Applicants should have 1+ year serving experience, strong product knowledge, POS proficiency, and flexible availability including nights and weekends.