Upscale Restaurant Server — NYC

Momofuku Group; New York (NY); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Vision/dental/medical

401k

Paid time off

Flexible spending account

Dining discounts

Job summary

Momofuku is seeking an energetic server to oversee the guest experience in a fast-paced New York restaurant. You will deliver knowledgeable, efficient, and friendly service while maintaining full menu knowledge including allergens. You’ll adhere to standards, operatePOS systems, and support team members to ensure guest satisfaction.

Willingness to work nights and holidays, stay adaptable in a dynamic setting, and provide engaging guest relations will help you thrive in this role at Momofuku.

Qualifications

• A positive and enthusiastic attitude and eagerness to learn and grow.
• Minimum 2 years in an upscale, fast-paced, high-volume restaurant.
• Excellent communication, organizational, and interpersonal skills.
• Ability to remain calm under pressure and resolve guest conflicts.
• Willing to accept guidance in a positive manner and implement direction.
• Able to stand/walk for long periods.
• Available to work nights, holidays and long days as necessary.
• Strong salesmanship skills.

Responsibilities

• Oversee and guide guest’s complete restaurant experience.
• Provide knowledgeable, approachable, efficient, and energetic service at all times.
• Maintain full menu knowledge for both food and beverage items, including allergens.
• Adhere to service standards and protocols.
• Use POS system accurately for orders and payments.
• Ensure proper table maintenance and water service.
• Stock and prepare service-related items; run food from kitchen to tables.
• Handle tableside service when applicable.
• Maintain professional and warm guest communications.
• Recognize VIP guests and follow company protocol during their visit.
• Communicate clearly with service team and management.
• Support teammates to ensure guest satisfaction before, during, and after service.
• Engage management for escalated guest situations.
• Follow SOPs for cleaning and sanitation.
• Adhere to grooming and dress code standards.
• Assist teammates to anticipate other FOH needs.
• Handle a high-volume section; perform quickly without sacrificing guest experience.
• Complete opening and closing duties; stay updated on menu/beverage changes.

Skills

Positive attitude

2+ years upscale restaurant

Communication skills

Calm under pressure

Team player

Stamina for long shifts

Flexible hours

Sales skills

Job description

Momofuku is seeking an energetic server to oversee the guest experience in a fast-paced New York restaurant. You will deliver knowledgeable, efficient, and friendly service while maintaining full menu knowledge including allergens. You’ll adhere to standards, operatePOS systems, and support team members to ensure guest satisfaction.

Willingness to work nights and holidays, stay adaptable in a dynamic setting, and provide engaging guest relations will help you thrive in this role at Momofuku.