Restaurant Manager

Momofuku; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Momofuku in New York City is seeking a management-level restaurant leader to oversee front-of-house operations, guest service, and team development. The role focuses on delivering exceptional hospitality and maintaining set standards across the dining room.

The position requires strong communication, organizational, and leadership skills, with a emphasis on staff education, guest satisfaction, and adherence to health and safety guidelines.

Qualifications

• Minimum one year of restaurant management experience in a high-volume setting.
• Valid Food Handler’s Certification required.
• Experience with POS and event software is preferred.

Responsibilities

• Maintain proper flow of service while upholding standards, quality, and cleanliness.
• Perform administrative tasks including financial reports, scheduling, and health checks.
• Conduct front-of-house education and training for staff.
• Ensure team members follow safety and sanitation policies.
• Update printed and digital menus and POS materials as needed.
• Oversee reservations and host stand during shifts.
• Interact with guests to ensure service and food quality and resolve issues.
• Develop guest relationships to encourage return visits.

Skills

Restaurant management

Communication

Team leadership

Customer service

Organization

Education

Food Handler’s Certification

Tools

Toast

Tripleseat

Google

Job description

Job Details

Level: Management • Job Location: New York, NY 10019 • Job Type: Full Time • Salary Range: $70,000.00 – $75,000.00 • Job Shift: Any • Job Category: Restaurant - Food Service • Momofuku

Responsibilities

• Maintain proper flow of service while upholding service standards, product quality, and cleanliness
• Perform administrative tasks including but not limited to financial reports, scheduling, facilities maintenance, and Health Department checks
• Conduct daily and on‑going comprehensive education for front of house team members
• Ensure that all team members are trained and follow all safety and Department of Health sanitation policies and procedures
• Update all printed and digital menu materials including Point of Sales system, based on product selection and availability
• Assist in executing new restaurant initiatives and service protocols through staff training
• Interact with guests to ensure service and food quality
• Cultivate relationships with guests to create return business
• Support service team by troubleshooting any escalated guest issues
• Drive and support the continual development of front of house team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews
• Execute front of house team member training programs as determined by General Manager and Momofuku Corporate Office
• Oversee daily reservations and providing support at the host stand throughout the shift
• Manage private event inquiries and day‑of event execution
• Assist in managing customer service responses and leading all guest recovery efforts including but not limited to online feedback, guest complaints, and immediate service recovery
• Lead by example in properly executing all service standards and protocols

Required Qualifications

• Minimum one year of restaurant management experience in a high volume, upscale to fine dining restaurant
• Valid Food Handler’s Certification
• Experience with Toast, Tripleseat, Google strongly preferred
• Team‑focused mindset and empathetic approach to collaboration
• A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
• Excellent communication, organizational, and interpersonal skills
• Ability to remain calm under pressure and resolve guest conflict
• Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Preferred Qualifications

• 1+ years of restaurant management experience in a high volume, upscale to fine dining restaurant
• Experience working with an extensive beverage program in a sales‑focused role: 200+ wine labels or equivalent
• Proven ability to support all administrative tasks relating to the front of house, including but not limited to financial reports, scheduling, facilities maintenance, and Health Department checks
• Continued self‑education and expansion of beverage and service knowledge, with a proven track record of converting the knowledge into full team trainings for team member education and development
• A proven track record of dependability, a continuous focus on learning and development, and a history of consistently and successfully fulfilling all role responsibilities

Physical Demands

• The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time.

Equal Opportunity Employer

Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.