Upscale Server: Guest Experience & Growth

Benihana; Maple Grove (MN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Employee dining discounts

Paid Time Off

EAP

Commuter benefits

Job summary

Benihana in Maple Grove seeks a Server to join our high-energy, upscale dining team. You will deliver exceptional hospitality, engage guests with menu knowledge, and help create a memorable dining experience for every guest.

As a Server, you’ll greet guests, take orders, enter them into the POS, and ensure accurate presentation of meals and drinks. This on-site role requires courtesy, teamwork, and a readiness to work nights and weekends.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy; monitor guest satisfaction.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit.

Skills

Serving experience

Food knowledge

Multi-tasking

Communication skills

Stamina

Night/weekend availability

Job description

Benihana in Maple Grove seeks a Server to join our high-energy, upscale dining team. You will deliver exceptional hospitality, engage guests with menu knowledge, and help create a memorable dining experience for every guest.

As a Server, you’ll greet guests, take orders, enter them into the POS, and ensure accurate presentation of meals and drinks. This on-site role requires courtesy, teamwork, and a readiness to work nights and weekends.