Upscale Dining Server Assistant

Yardbird Group; Las Vegas (NV); In loco; USD 1.515.000 - 2.204.000; Tempo pieno

Descrizione del lavoro

Yardbird in Las Vegas is seeking a server assistant to support the front-line team in a fast-paced, upscale dining environment. You will assist servers, maintain service stations, and ensure guests’ needs and requests are met throughout the dining experience.

The role emphasizes professional demeanor, effective communication, and ability to lift up to 50 pounds, with flexible hours including weekends and holidays.

Competenze

• Excellent critical thinking and decision-making skills.
• Must be able to maintain tact and cool under pressure.
• Able to work flexible hours including weekends and holidays.
• Ability to take initiative and exhibit flexibility.
• Working knowledge of and comply with all departmental policies, service procedures, and standards.
• Ability to lift up to 50 pounds repeatedly through service.
• Working knowledge of correct maintenance and use of equipment.
• Working knowledge of all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Have interpersonal skills to deal effectively with all business contacts and provide exemplary guest service.
• Professional appearance and demeanor.
• Able to effectively communicate in English, in both written and oral forms.

Mansioni

• Always maintain a professional attitude and courteous demeanor.
• Maintain service stations and perform assigned side work duties before, during and after the shift.
• Follow proper service procedures.
• Maintain communication with other team members and front door staff.
• Practice table maintenance with the guidance of the server throughout the dining experience in the most unobtrusive manner.
• Rely on body language, facial expressions, eye contact, and non-verbal cues rather than verbal interruptions to determine the level of guest satisfaction.
• Always practice full hands in full hands out.
• Assist your neighboring teammates with service.
• Ensure that tables are reset within two minutes of your guests’ departure.
• Bus each course according to Restaurant Service Standards Reference.
• Complete any tasks as directed by management, including adjusting to changing duties and assignments as needed to support the team and restaurant.

Conoscenze

Critical thinking

Communication

Flexibility

Customer service

Teamwork

English proficiency

Physical stamina

Formazione

High school diploma or equivalent

Descrizione del lavoro

Yardbird in Las Vegas is seeking a server assistant to support the front-line team in a fast-paced, upscale dining environment. You will assist servers, maintain service stations, and ensure guests’ needs and requests are met throughout the dining experience.

The role emphasizes professional demeanor, effective communication, and ability to lift up to 50 pounds, with flexible hours including weekends and holidays.