Upscale Café Barista — Flexible Shifts & Guest Service

Ralph Lauren; Santa Clara (CA); Sur place; USD 21 000 - 32 000; Plein temps

Résumé du poste

Ralph Lauren Corporation invites applications for a Barista at Ralph Lauren Coffee in Santa Clara, CA. You will greet customers, take orders, process cash and credit, and prepare hot and cold beverages and foods according to brand standards while maintaining a clean, welcoming store.

The role demands several years of barista experience, outstanding customer service and communication skills, ability to multitask under pressure, and a friendly, polished presence.

Qualifications

• Must have several years of experience as a barista or in a related position.
• Excellent customer service and interpersonal skills, both written and verbal.
• Available to work flexible hours including early mornings, evenings, weekends, nights, and/ or holidays.
• Basic Math skills.
• Must be able to stand for long periods of time and may lift up to 25 lbs.
• Passionate about Coffee.
• A passion for hospitality and guest service.
• An outgoing and energetic disposition.
• A polished and stylish presence.
• Strong verbal and written communication skills.
• Proficiency with various POS's is preferred.

Responsabilités

• Greets customers and takes orders, processes cash and credit card transactions.
• Prepares and serves hot and cold beverages according to brand specifications and customers’ requests.
• Serving prepared foods & pastries.
• Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
• Ability to multitask and remain calm during periods of high volume to keep the store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager regarding store, employee, and customer needs.
• Communicate customer feedback to managers and recommend new menu items
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by the manager.

Connaissances

Customer service

Interpersonal skills

Verbal communication

Written communication

Polished presence

Energetic disposition

Hospitality

Multitasking

Outils

POS systems

Description du poste

Ralph Lauren Corporation invites applications for a Barista at Ralph Lauren Coffee in Santa Clara, CA. You will greet customers, take orders, process cash and credit, and prepare hot and cold beverages and foods according to brand standards while maintaining a clean, welcoming store.

The role demands several years of barista experience, outstanding customer service and communication skills, ability to multitask under pressure, and a friendly, polished presence.