Barista - Flexible Hours, Premium Coffee & Service

Ralph Lauren; Palo Alto (CA); In loco; USD 21.000 - 3.164.000; Tempo pieno

Descrizione del lavoro

Ralph Lauren Coffee in Palo Alto is hiring a barista to greet customers, take orders, and prepare beverages to brand standards. You will handle cash/credit transactions, serve pastries, and ensure a fast, friendly experience in a clean, welcoming space.

The role requires several years as a barista or related position, excellent customer service, flexibility for early mornings/evenings/weekends/holidays, and the ability to stand for long periods and lift up to 25 lbs.

Competenze

• Must have several years of experience as a barista or in a related position.
• Demonstrates excellent customer service and interpersonal skills, both written and verbal.
• Available to work flexible hours including Early mornings, evenings, weekends, nights, and/ or holidays.
• Basic Math skills.
• Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, and pulling of up to 25 lbs.
• Passionate about Coffee
• A passion for hospitality and guest service
• An outgoing and energetic disposition
• A polished and stylish presence
• Strong verbal and written communication skills
• Proficiency with various POS's is Preferred

Mansioni

• Greets customers and takes orders, processes cash and credit card transactions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
• Serving prepared foods & pastries.
• Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
• Ability to multitask and remain calm during periods of high volume to keep the store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions.
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager regarding store, employee, and customer needs.
• Communicate customer feedback to managers and recommend new menu items
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by the manager.

Conoscenze

Customer service

Cash handling

Multitasking

Communication

POS proficiency

Strumenti

POS systems

Descrizione del lavoro

Ralph Lauren Coffee in Palo Alto is hiring a barista to greet customers, take orders, and prepare beverages to brand standards. You will handle cash/credit transactions, serve pastries, and ensure a fast, friendly experience in a clean, welcoming space.

The role requires several years as a barista or related position, excellent customer service, flexibility for early mornings/evenings/weekends/holidays, and the ability to stand for long periods and lift up to 25 lbs.