UPS Technical Support Lead & Training Specialist

Rise Technical

Baltimore (MD)

Hybrid

USD 125,000 - 160,000

Full time

12 days ago
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Benefits offered by this job

Relocation assistance
Bonus
Training
Healthcare
401k
Holidays/PTO
Dental
Short Term Disability
No overnight travel

Job summary

Rise Technical is seeking an experienced UPS Technician to transition from field service into a technical support role with a clear pathway to Regional Service Manager. You will become a key technical resource, helping customers and technicians while developing UPS expertise.

The position offers a hybrid work arrangement with relocation assistance, a strong benefits package (healthcare, 401k, holidays/PTO, dental, short-term disability) and around 25% travel with no overnight stays.

Qualifications

  • UPS maintenance background.
  • Direct experience installing, maintaining and repairing UPS systems in critical power environments.
  • Wants progression into senior roles.

Responsibilities

  • Support customers and technicians with technical support.
  • Train technicians on UPS Maintenance.
  • Maintain travel around 25% with no overnight stays.

Skills

UPS maintenance
Technical support
Training

Job description

Rise Technical is seeking an experienced UPS Technician to transition from field service into a technical support role with a clear pathway to Regional Service Manager. You will become a key technical resource, helping customers and technicians while developing UPS expertise.

The position offers a hybrid work arrangement with relocation assistance, a strong benefits package (healthcare, 401k, holidays/PTO, dental, short-term disability) and around 25% travel with no overnight stays.

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