Senior Service Technician

Rise Technical; Washington (District of Columbia); Hybrid; USD 125,000 - 160,000; Full time

Benefits offered by this job

Relocation Assistance

Training

Healthcare package

401k

Holidays/PTO

Dental

Short Term Disability

Job summary

Rise Technical in Washington, D.C. is seeking an experienced UPS Technician to transition from field service into a technical support role.

This hybrid position offers a clear path to progress into a Regional Service Manager and join a rapidly growing company. The role focuses on installing, maintaining and repairing UPS systems in critical power environments, with APS status and significant impact on the UPS arm of the business.

Qualifications

• UPS maintenance background.
• Direct experience installing, maintaining and repairing UPS systems in critical power environments.
• Wants progression.

Responsibilities

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Travel around 25% with no overnight stays.

Skills

UPS maintenance

Technical support

Training

Customer support

Job description

$125,000 - $160,000 + Hybrid + Bonus + Relocation Assistance + Training + No Overnight Travel + Great Company Package (Healthcare + 401k + Holidays/PTO + Dental + Short Term Disability)

Location: Washington D.C.

Are you an experienced Uninterrupted Power Supply Technician ready to take the next step in your career and transition from field service into a technical support position?

This is an excellent opportunity to take the next step in your career with a rapidly growing organization, becoming a key technical resource for the service team with a clear pathway to progress into a Regional Service Manager position.

This industry-leading company is growing rapidly, with the goal of building a strong national presence across the US within the next 24 months. They have recently set up their UPS service and are looking for highly skilled technicians to join and help them dominate in this sector.

In this role, you will be in the crucial position of sharing your knowledge through offering technical support to customers and technicians along with conducting training. You will start by achieving APS status allowing you to have a significant impact on the UPS arm of the business and work towards becoming a Regional Service Manager.

This is an excellent opportunity for an experienced UPS technician to move away from being on the tools and develop into a senior role, significantly contributing to a rapidly growing company.

The Role

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Minimal travel of around 25% with no overnight stays.

The Candidate

• UPS maintenance background.
• Direct experience installing, maintaining and repairing UPS systems in critical power environments.
• Wants progression.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.