UPS Regional Field Service Technician

Veteran Hiring Solutions; Seattle (WA); On-site; USD 40,000 - 80,000; Full time

Job summary

A mission-first company is seeking a dedicated Field Service Technician to establish a trusted technical presence in Seattle. This entry-level role offers an exciting opportunity to become the face of a company that prioritizes people over products. You will receive extensive training and certifications, while also conducting essential maintenance and repairs for clients. Join a culture that values trust, service, and continuous learning, where your contributions will directly impact the community and your career growth. If you have served in the U.S. Armed Forces and are ready to embrace a rewarding challenge, this position is for you.

Benefits

Annual profit-sharing bonuses

Full healthcare coverage

Flexible PTO

Field autonomy

Ownership culture

Qualifications

• Basic understanding of electrical theory and safety protocols.
• Ability to lift up to 100lbs for battery replacements.

Responsibilities

• Conduct preventative maintenance and emergency repairs across client sites.
• Develop trusted relationships as the 'Scalor Tech' in Seattle.

Skills

Electrical Theory

Communication Skills

Time Management

Team Lifting

Education

Military Service (U.S. Armed Forces)

Job description

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Click on the graphic above to watch the hiring manager discuss the role.

Establish a trusted, veteran-aligned technical presence in the Seattle Metro to support Scalor’s expansion into a new market. This isn’t just a field role — it's an opportunity to become the face of a mission-first company that’s redefining UPS service by investing in people, not just products. You’ll carry forward the culture that the team built in Portland: one of trust, service, and continuous learning.

You will operate out of Seattle, WA. This will be your region of responsibility. You will travel to Portland often in the first six months for training and OJT. As the company brings on more Seattle-based clients, your time in Seattle proper will expand.

Your direct supervisor is a former Navy ET, who is featured in the video above.

Performance Objectives

1. Earn Multi-Brand Certifications (0–6 Months): Travel nationally for formal UPS training at facilities in Texas, Wisconsin, and California to become a certified, brand-agnostic field technician.
2. Complete OJT in Portland (0–6 Months): Join senior techs in the Portland metro area to build confidence and hands-on experience with legacy and modern UPS systems under contract.
3. Deliver Field Service Excellence (Ongoing): Conduct preventative maintenance, diagnostics, and emergency repair services across client sites in the Seattle area — from first-call fixes to battery replacements (requires lifting up to 100lbs in teams of two).
4. Build Local Client Trust (3–12 Months): Own the customer experience. Develop trusted relationships as the “Scalor Tech” in Seattle, known for responsiveness, knowledge, and mission ownership.
5. Document Field Work with Precision (Ongoing): Complete detailed service reports including labor time, equipment performance, and parts usage — maintaining top-tier standards in clarity, safety, and compliance.
6. Contribute to a High-Trust, Growth-Minded Culture: Embody the servant leadership mindset. Lean into learning, offer help where needed, and represent a team that believes in investing in people first.

Requirements

• Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
• Basic understanding of electrical theory (voltage, current, safety protocols)
• Strong communication and time management skills
• Ability to lift up to 100lbs (team lift standard); repeated lifting during battery replacements
• Willingness to travel extensively (50%+ during training phase), primarily to Portland for OJT.
• Valid driver’s license and clean record
• Familiarity with electrical schematics and manuals — but knows how to think beyond them

Benefits

• Annual profit-sharing bonuses based on company performance
• Full healthcare coverage!
• Flexible PTO – family-first culture
• Field autonomy — trusted to manage your time and service territory
• Ownership culture: company invests in you, not just your outputs

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Manufacturing

Referrals increase your chances of interviewing at Veteran Hiring Solutions by 2x

Get notified about new Field Service Technician jobs in Seattle, WA.