UPS Field Service Technician

Peter Kazella and Associates, Inc; Houston (TX); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dedicated UPS Field Service Technician to support mission-critical equipment. This role involves troubleshooting and maintaining UPS systems, providing exceptional customer service, and ensuring operational reliability for major organizations. With a focus on career growth and innovative projects, this position offers a chance to work with cutting-edge technology in a dynamic environment. Ideal candidates will have experience in the field, strong communication skills, and a commitment to quality service. If you're looking for an opportunity to make a significant impact, this is the role for you.

Benefits

Medical Insurance

401(k) Plan

Referral Bonuses

Qualifications

• 3-5+ years experience in UPS and power electronics troubleshooting.
• Excellent verbal and written communication skills required.

Responsibilities

• Perform commissioning and testing of UPS systems at customer sites.
• Provide emergency support and preventive maintenance.

Skills

Troubleshooting

Customer Service

Communication Skills

Technical Knowledge of UPS

Independence

Education

Technical Degree

Military Experience

Tools

Hand Tools

Test Equipment

Job description

UPS Field Service Technician – Houston, TX
Our client is a leading OEM that provides Installs, Corrective and Preventive Maintenance of Mission Critical Equipment – Uninterruptible Power Supplies (UPS), Batteries with a national presence. They help data centers save money by reducing energy and operating costs and provide solutions for modernizing their customer’s electrical infrastructure. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

They provide reliability and uptime of mission-critical facilities for many of the world’s largest organizations and government facilities including Enterprise Data Centers, Colocation Providers and Hyperscale Companies.

A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites nationwide.

Responsibilities:

• Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.
• When not in field involved in preventive maintenance, emergency response, equipment start-up and/or field modification, candidate will occasionally train at the company’s headquarters testing equipment or rebuilding older systems.
• Discuss with technical support problems related to maintenance or operation of equipment.
• Participate in the development of Methods of Procedures (MOPs).
• Consults with supervisor concerning unusual problems and developments.
• Candidate will be home based.

Qualifications:

• Preferably 3-5+ years experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc.
• Utilizes hand tools and test equipment to perform work.
• Requires excellent verbal, written communication skills & customer relation skills.
• Must be able to provide high level of quality customer service.
• Must be able to complete Field Service Reports within a timely manner.
• Requires knowledge of equipment manufacturer’s specifications.
• Ability to work independently and resourceful with good initiatives.
• Must be able to perform repeated bending & lifting of up to 75lbs during certain procedures.
• Must be able to provide necessary pro-active recommendations to clients.
• Candidate must be willing to work nights & weekends when necessary / be on call when needed.
• Knowledge of general computer hardware & software applications.
• Previous 3rd Party UPS experience a plus.
• UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv; APC / MGE / Schneider, or Eaton / Powerware / PDI, a MUST.
• Technical degree (DeVry, Lincoln Tech) a plus.
• Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army – Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.).
• Clean driving record.
• Travel will be nationwide.

Submittal Instructions:

Please apply directly by clicking the link below, alternatively you can forward your resume directly to: [e-mail]

After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at https://www.pkaza.com/jobs/.

If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!

Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan.

EOE/AA Employer M/F/D/V

Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate.