UPS Battery Technician 1

M.C. Dean, Inc.; Lansing (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

M.C. Dean, Inc. seeks a hands-on technician for critical power maintenance and installation tasks.

The role involves installing battery systems, taking electrical readings, and diagnosing issues with standard test equipment. Candidates should have strong problem solving, customer service, and time-management skills. The position requires up to 75% travel and a high school diploma with 4+ years of related experience.

Qualifications

• HS diploma or GED with 4+ years experience.
• Willing to travel up to 75% for project coverage.
• Experience in electrical safety practices and reading electrical readings.
• Comfort with using test equipment and hand tools during service tasks.

Responsibilities

• Learn critical power topics including battery systems, LOTO, safety, and troubleshooting.
• Install battery systems, take electrical readings, and test circuit continuity.
• Diagnose malfunctioning systems using test equipment to locate causes and implement fixes.
• Generate tickets to ensure maintenance and repair aligns with OEM standards.
• Travel up to 75% of the time.

Skills

Microsoft Windows

Problem solving

Customer service

Oral and written skills

Time management

Education

High School Diploma or GED + 4+ years experience

Valid driver's license

Tools

Test equipment

Hand tools

LOTO knowledge

Safety equipment

Job description

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Overview

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Responsibilities

The MC Dean Critical Power department provides our customers with safe and effective maintenance and installation of UPS, battery, and other critical power equipment. This position requires an individual who is keen on learning new applications and capable of critical thinking, customer service, and problem solving as well as working independently after receiving adequate training.

• Learn and understand topics including critical power and battery systems, LOTO, safety, and troubleshooting.
• Installing battery systems, taking electrical readings, and testing continuity of circuits using appropriate equipment.
• Diagnosing malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Generate tickets to ensure equipment maintenance and repair is completed in accordance with OEM standards.
• Travel up to 75% of the time.

Qualifications

• This position requires a High School Diploma or GED with 4+ years of experience
• This position may require ongoing or intermittent use of a company vehicle. Selected candidates must possess an acceptable driving record in accordance to our policy.

Candidate Expectations

• Experience with a Microsoft Windows environment
• Ability to adapt to a changing environment and workload
• Strong Oral and Written Skills.
• Demonstrated time management and organization skills to meet deadlines and quality objectives.
• Must have good working knowledge using smart devises (smart phones, tablets, ETC.) and comfortable using multiple web-based applications.
• Must be committed to excellence and generate high quality work.
• Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.

Desired Qualifications

• Familiarity with customer service and satisfaction.
• NFPA 70e (current version)
• OSHA 10/30
• Battery OEM-certified

We Offer An Excellent Benefits Package Including

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid-time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.
• Relocates a 12-foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls, and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.