UPS Battery Technician 1

M.C. Dean, Inc; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life, and dis

Disability insurance

Paid-time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Job summary

M.C. Dean, Inc is seeking a field technician for the Critical Power group in the Lansing area to install and maintain UPS, battery systems, and related power equipment.

You will learn safety procedures, perform tests, document issues, and travel up to 75%, collaborating with engineers and customers. The role requires a high school diploma or GED with 4+ years experience and a strong commitment to safety and quality.

Qualifications

• High School Diploma or GED with 4+ years of experience.
• Ability to drive with an acceptable record.
• Experience in maintenance of power equipment preferred.

Responsibilities

• Learn critical power and battery systems concepts, safety, and troubleshooting.
• Install battery systems and take electrical readings.
• Diagnose malfunctioning systems using test equipment and hand tools.
• Generate tickets to schedule maintenance and repairs per OEM standards.
• Travel up to 75% to service customer sites.

Skills

Customer service

Windows environment

Time management

Oral and written communication

Safety compliance

Teamwork

Education

High School Diploma or GED

Tools

Test equipment

Hand tools

Smart devices

Job description

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

About M.C. Dean

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Responsibilities

The MC Dean Critical Power department provides our customers with safe and effective maintenance and installation of UPS, battery, and other critical power equipment. This position requires an individual who is keen on learning new applications and capable of critical thinking, customer service, and problem solving as well as working independently after receiving adequate training.

• Learn and understand topics including critical power and battery systems, LOTO, safety, and troubleshooting.
• Installing battery systems, taking electrical readings, and testing continuity of circuits using appropriate equipment.
• Diagnosing malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Generate tickets to ensure equipment maintenance and repair is completed in accordance with OEM standards.
• Travel up to 75% of the time.

Qualifications

• This position requires a High School Diploma or GED with 4+ years of experience
• This position may require ongoing or intermittent use of a company vehicle. Selected candidates must possess an acceptable driving record in accordance to our policy.

Candidate Expectations

• Experience with a Microsoft Windows environment
• Ability to adapt to a changing environment and workload
• Strong Oral and Written Skills.
• Demonstrated time management and organization skills to meet deadlines and quality objectives.
• Must have good working knowledge using smart devises (smart phones, tablets, ETC.) and comfortable using multiple web-based applications.
• Must be committed to excellence and generate high quality work.
• Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.

Desired Qualifications

• Familiarity with customer service and satisfaction.
• NFPA 70e (current version)
• OSHA 10/30
• Battery OEM-certified

We offer an excellent benefits package including

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid-time off
• Tuition reimbursement
• 401k Retirement Plan//
• Military Reserve pay offset
},
• Paid maternity leave

Abilities

• The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.
• Relocates a 12-foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls, and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.