Upper Extremities Sales Associate - Los Angeles

Stryker Group; Los Angeles (CA); On-site; USD 67,000 - 82,000; Full time

Job summary

Stryker in Los Angeles is seeking an Upper Extremities Sales Associate to partner with Sales Representatives, learn the medical device landscape, and drive growth in the assigned territory. You will support surgeries, educate clinical staff, and help convert customers to Stryker through informed product recommendations.

The role emphasizes collaboration with sales teams, field coverage, and adherence to compliance standards, with opportunities for commission based on performance.

Qualifications

• Bachelor's degree or equivalent required.
• Associates degree or medical certification and related experience considered.
• High school diploma with 4+ years related experience or 4 years active-duty military service accepted.
• Military service acceptable as equivalent credential.

Responsibilities

• Partner with Sales Representatives to learn medical device industry and grow Upper Extremities business.
• Attend surgeries to ensure product availability and instruct surgeons on use.
• Educate doctors, nurses and staff on product use and updates.
• Identify sales opportunities and deliver excellent customer service to develop relationships.
• Tailor promotional messages based on customer knowledge for product selection.
• Process Customer Purchase Orders and assist in inventory management and planning.

Skills

Sales experience

Military service

Leadership

Athletics

Education

Bachelor's degree

Associate's degree or medical certification

High school diploma

Active-duty military service

Job description

Stryker

Position Title: Upper Extremities Sales Associate

What you will do

• The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.
• Attend surgeries in which Stryker Upper Extremities products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.
• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.
• Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.
• Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.
• Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.
• Perform field calls for the account(s) and assigned territory.
• Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceed business targets (quotas).
• Serve as the primary backup contact for Sales Representative(s). Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
• Assist in the resolution of any problems or questions that arise in account(s).
• Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.
• Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.
• Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Upper Extremities products from those of its competitors. Remain current on industry, customer, and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours.
• Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

What you need

• Bachelor's degree, OR
• Associate's degree or medical certification (CST, PT, CPT, etc.) and a minimum of 2 years of related professional experience, OR
• High school diploma and a minimum of 4 years of related professional experience, OR
• Minimum 4 years of active-duty military service.

Preferred Qualifications

• Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
• Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
• Bachelor's degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
• Completion of a relevant internship or professional experience in sales or healthcare.

Pay Transparency Details

74,750k salary and may be eligible to earn commission and/or bonuses + benefits.