Upper Extremities Associate Sales Representative - Phoenix, AZ

Stryker; Phoenix (AZ); On-site; USD 59,000 - 72,000; Full time

Job summary

Stryker in Phoenix, AZ seeks an Upper Extremities Sales Associate to partner with local Sales Representatives, learn the medical device industry, and contribute to growth in the assigned territory. You will cover cases, promote products, build sets, manage inventory, and begin converting customers to Stryker.

You will attend surgeries where Stryker Upper Extremities products are used, ensure product availability, and educate physicians, nurses, and staff on product use, functionality, and

Qualifications

• Bachelor’s degree OR Associate’s degree or Medical Certification (e.g. CST, PT, CPT) + relevant experience
• High School Diploma + relevant experience or 4+ years of military service
• Demonstrated success in sales, leadership, or performance-based environments

Responsibilities

• Partner with Sales Representatives to learn and grow the Upper Extremities business in the territory
• Attend surgeries to ensure product availability and instruct surgeons on product use
• Educate doctors, nurses, and staff on proper use and maintenance of Stryker products
• Identify sales opportunities and develop customer relationships
• Tailor promotional messages based on customer knowledge after training
• Manage field calls and assist in implementing sales plans and marketing strategies
• Support inventory management and processing of customer purchase orders
• Market products and stay current on industry and competitive trends
• Attend meetings outside regular hours
• Adhere to AdvaMed and company policies and regulatory guidelines

Skills

Sales experience

Healthcare exposure

Education

Bachelor’s degree

Associate’s degree or Medical Certification

High School Diploma with experience

4+ years of active duty military service

Job description

Stryker

Position Title: Upper Extremities Sales Associate

What You Will Do

• The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.


• Attend surgeries in which Stryker Upper Extremities products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.


• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.


• Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.


• Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.


• Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.


• Perform field calls for the account(s) and assigned territory.


• Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceed business targets (quotas).


• Serve as the primary backup contact for Sales Representative(s). Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.


• Assist in the resolution of any problems or questions that arise in account(s).


• Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.


• Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.


• Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Upper Extremities products from those of its competitors. Remain current on industry, customer, and competitive trends.


• Participate in and attend sales meetings and professional association meetings outside of regular business hours.


• Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

What You Need

• Bachelor’s Degree OR
  
  
  
  • Associate’s degree or Medical Certification (i.e. CST, PT, CPT, etc.) + at least 2 years of professional and/or related experience
  
  
  • High School Diploma + at least 4 years of professional and/or related experience
  
  
  • 4+ years of active duty military service
  
  
  
  

Preferred Qualifications

• Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.


• Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.


• Bachelor's degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.


• Completion of a relevant internship or professional experience in sales or healthcare.

Pay Transparency Details

$65,000 salary and may be eligible to earn commission and/or bonuses + benefits.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.