Upper Extremities Associate Sales Representative - Phoenix, AZ

Stryker; Scottsdale (AZ); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

ESPP

Job summary

Stryker is seeking an Upper Extremities Sales Associate in Scottsdale to support the Sales Representatives, learn the medical device market, and grow the Upper Extremities business in the territory. You will attend surgeries, ensure product availability, and educate surgeons and staff on Stryker products.

After training, you will tailor messaging to customers, identify opportunities, and help manage inventory and orders.

Qualifications

• Sales experience preferred in medical devices or healthcare
• Leadership or team-based achievement are valued
• Clinical exposure or healthcare background is advantageous

Responsibilities

• Partner with Sales Representatives to learn the medical device industry and grow the Upper Extremities business
• Attend surgeries to ensure product availability and instruct surgeons on usage
• Educate doctors and staff on product use, maintenance, and updates
• Identify sales opportunities and build strong customer relationships
• Tailor promotional messages after training based on customer needs
• Manage field calls and assist in inventory and PO processing

Skills

Sales experience

Leadership

Team collaboration

Education

Bachelor's degree in Exercise Science or related field

Associate’s degree or medical certification + experience

High school diploma + experience

Job description

Stryker

Position Title: Upper Extremities Sales Associate

What You Will Do

• The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.


• Attend surgeries in which Stryker Upper Extremities products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.


• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.


• Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.


• Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.


• Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.


• Perform field calls for the account(s) and assigned territory.


• Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceed business targets (quotas).


• Serve as the primary backup contact for Sales Representative(s). Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.


• Assist in the resolution of any problems or questions that arise in account(s).


• Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.


• Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.


• Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Upper Extremities products from those of its competitors. Remain current on industry, customer, and competitive trends.


• Participate in and attend sales meetings and professional association meetings outside of regular business hours.


• Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

What You Need

• Bachelor’s Degree OR
  
  
  
  • Associate’s degree or Medical Certification (i.e. CST, PT, CPT, etc.) + at least 2 years of professional and/or related experience
  
  
  • High School Diploma + at least 4 years of professional and/or related experience
  
  
  • 4+ years of active duty military service
  
  
  
  

Preferred Qualifications

• Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.


• Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.


• Bachelor's degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.


• Completion of a relevant internship or professional experience in sales or healthcare.

Pay Transparency Details

$65,000 salary and may be eligible to earn commission and/or bonuses + benefits.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.