Upgrade Specialist - Midwest US

Getinge; Dallas (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid Time Off

Tuition Reimbursement

Job summary

Getinge is seeking a field-based upgrade technician to provide lifecycle support for Life Science equipment. You will design and execute upgrades, assemble kits, document configurations, and train customers while ensuring compliance with electrical and engineering drawings.

The role involves managing field projects, sourcing parts, and performing system tests to verify performance. Starting base pay ranges from $38.00 to $48.00 per hour plus the Excellence Incentive Plan (EIP).

Qualifications

• Associates degree in a technical discipline or equivalent combination of education and work experience.
• Minimum 3 years demonstrated hands-on field technical experience in Life Science or Biomedical environment.
• Working knowledge of equipment similar to Getinge products.

Responsibilities

• Assemble upgrade kits including control systems and components.
• Document specifications and obtain approvals from management.
• Order components through internal/ external channels.
• Manage field projects including sourcing material and timelines.
• Perform software updates and assist with debugging.

Skills

Field service experience

Electrical troubleshooting

Reading electrical drawings

CAD software familiarity

Safety-conscious

Education

Associates degree

Tools

PACS software

AB software

Job description

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

Provide product lifecycle support through the application of exceptional technical expertise during the design and execution of upgrade projects related to Life Science equipment. The job function includes, but is not limited to, equipment evaluation, upgrade design, generating component lists, implementation, equipment testing, customer training, and generating preliminary documentation.

Job Responsibilities and Essential Duties

• Based upon design criteria, assemble/manufacture upgrade kit, i.e. control system, SMC banks, etc.
• Assemble component specifications documentation and submit to your Manager.
• Order components through internal and external means.
• Field management of projects related to sourcing material, customer commitments to start and completion dates, closeout documentation
• Demo and tear down of equipment
• Construction of electrical cabinets
• Construct or replace piping systems, pneumatic systems and field wiring of devices
• Modify or replace equipment fascia
• Download and install revised software package, and assist programmer with debugging.
• Trouble shoot newly upgraded equipment
• Perform I/O testing
• Perform system testing
• Execute test cycle runs and verify all process are running as specified
• Generate red-line drawings, component lists, and submit to engineering
• Generate closeout documentation.
• Perform customer training/demonstration.
• Provide training assistance to service organization, as required.
• Execute equipment service, maintenance, and installation, as required.
• Support the service organization with issue evaluation and resolution, as required.
• Provide technical assistance to service organization, as required.
• Promote company products and services.
• Maintain expenses within guidelines and limits established by company policy.
• Accurately prepare and submit all required reports in a timely manner.
• Other activities as the need arises

Minimum Requirements

• Associates degree in a technical discipline or equivalent combination of education and work experience.
• Minimum 3 years demonstrated hands‑on field technical experience, including ability to apply technical expertise and make judgements regarding systems and equipment of considerable complexity. Must have a working knowledge of Getinge, or related, equipment, with experience working in Life Science or Biomedical environment.

Required Knowledge, Skills and Abilities

• Knowledge of industry electrical norms
• Ability to wire switches, devices, power supplies, and control systems as per electrical drawings
• Knowledge of industry piping and engineering norms
• Understanding of control systems, CPU, I/O, User Panels, and networking devices
• Ability to use control system software for downloading, and viewing of program data
• Ability to read and understand detailed electrical and engineering drawings
• Process knowledge of sterilizers and washers
• Strong interpersonal and communication skills.
• Ability to prioritize tasks.
• Intermediate skills using Outlook, Word, Excel, Adobe Acrobat, CAD software, etc.
• Exceptional troubleshooting and diagnostic skills, and ability to interpret electrical and mechanical drawings.
• PACS and AB software knowledge.

Starting base pay of $38.00 to $48.00 + EIP - This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

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About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• Health, Dental, and Vision insurance benefits
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.