Unrepresented Bodily Injury Claims Adjuster

Allstate Insurance Company; California; On-site; USD 47,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking an Experienced Bodily Injury Telephone Adjuster to join their dynamic team. This role involves investigating bodily injury claims, applying your knowledge of insurance policies, and ensuring excellent customer service. With a commitment to innovation and a flexible work environment, you'll be empowered to make impactful decisions while collaborating with a diverse team. If you have a passion for problem-solving and customer satisfaction, this is the perfect opportunity to advance your career in the insurance industry.

Qualifications

• 2+ years of experience in handling bodily injury claims.
• Ability to obtain and maintain necessary adjuster licenses.

Responsibilities

• Handle investigations of bodily injury claims with discretion.
• Collaborate with teams on fraud or subrogation cases.

Skills

Customer service orientation

Verbal communication

Written communication

Time management

Problem-solving

Analytical skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Outlook

Job description

National General is part of The Allstate Corporation, sharing a drive for innovation and staying ahead of customer needs. We offer various insurance products through independent agents and direct channels.

Job Description

We are seeking an Experienced Bodily Injury Telephone Adjuster. The ideal candidate will have experience handling non-attorney represented bodily injury claims and should be located in the Pacific Time Zone in CA, AZ, NV, OR, or WA.

Key Responsibilities

1. Handle investigations of bodily injury claims, including coverage, damages, subrogation, and litigation, exercising discretion and independence within authority.
2. Apply an intermediate understanding of company insurance policies, industry standards, and organizational relationships.
3. Assess subrogation or fraud potential and determine appropriate actions.
4. Identify customer needs and utilize effective customer service skills.
5. Recognize vehicle body parts and understand potential property damage.
6. Collaborate with teams on fraud or subrogation cases to achieve optimal outcomes.

Supervisory Responsibilities

This role does not include supervisory duties.

Preferred Qualifications

Education and Experience

• Bachelor's degree preferred or equivalent experience.
• At least 2 years of related experience.

Certificates, Licenses, Registrations

Ability to obtain and maintain necessary adjuster licenses.

Functional Skills

• Customer service orientation.
• Strong verbal and written communication skills.
• Effective time management skills.
• Problem-solving and analytical skills.
• Proficiency in Word and Outlook.

Compensation

Base salary ranges from $47,500 to $99,190, depending on experience and other factors. Additional benefits and compensation components are included as part of our Total Rewards package.

Our Culture

We foster a flexible, inclusive environment that values connection, diversity, and belonging. Join us to challenge the status quo and make an impact.