University Programs Business Process Coordinator - Term

argonne; Lemont (IL); Hybrid; USD 60,750 - 94,770; Full time

Job summary

Argonne National Laboratory, located in Lemont, IL, is hiring a University Programs Business Process Coordinator to manage daily workflows for University Student and Joint Appointment programs and to help launch data visualizations showcasing program success.

This temporary, hybrid role requires on-site presence 2-3 days per week and involves optimizing processes with AI, supporting Workday and PowerBI dashboards, and ensuring accurate data collection for ~2000 participants annually.

Qualifications

• Bachelor's degree in business administration or related field with 2+ years of experience implementing business processes for student/faculty appointments.
• Strong organizational skills with attention to detail and data entry/analysis proficiency.
• Proficiency with online application systems and enterprise business tools, including Workday, PowerBI, and Argonne systems.

Responsibilities

• Facilitates the University Student and Joint Appointment processes, including Workday Recruiter and inquiries handling.
• Collaborates with cross-functional teams to drive process efficiency and consistency across the Laboratory.
• Enhances and manages university student and faculty data dashboards for transparent program reporting.

Skills

Data analysis

Dashboard development

Communication skills

Time management

Interpersonal skills

Attention to detail

AI literacy concepts

Process improvement

Education

Bachelor's degree in business administration

Tools

Workday

PowerBI

Excel

Job description

Argonne National Laboratory is a U.S. Department of Energy National Laboratory conducting world‑class research to address the nation's energy, environmental, and security challenges. The University Programs Business Process Coordinator within Institutional Partnerships supports the development of strategic partnerships with academia to build the STEM workforce.

We invite you to apply for the University Programs Business Process Coordinator position. In this position, you will be responsible for facilitating the daily workflow and associated data collection for our University Student and Joint Appointment (Faculty) Programs which are comprised of approximately 2000 participants annually. With this opportunity, you will be a key contributor in the effort to take our business processes to the next level using AI and help to launch a suite of data visualizations to highlight our program success stories.

This is a temporary position through the end of the 2026 calendar year with potential for extension based on funding.

The position is hybrid and an on‑site presence is required 2‑3 days per week.

Responsibilities

• Facilitates application process of the University Student and Joint Appointment (faculty) programs including the Workday Recruiter process, applicant and user technical support and triaging email inbox inquiries regarding the programs and procedures
• Interacts with fellow business staff and operations divisions across the Laboratory regarding student or faculty process inquiries to drive process efficiency and consistency
• Enhance and manage the university student and faculty data dashboards to ensure transparency and alignment with program reporting requirements
• Maintain internal and external web pages and content updates for University Programs
• Identify opportunities for process improvement and implement using automation and AI
• Contribute to the analysis of Program data and curate survey instruments and data visualizations that drive program improvement and growth

Position Requirements

• PA2: A Bachelor's degree in business administration, or related, with a minimum of 2+ years of professional experience in implementing business processes for student/faculty appointments or equivalent.
• Strong organizational skills with excellent attention to detail and proficiency in data entry, data analysis and compliance oversight.
• Excellent written and verbal communication skills, time management, customer service and interpersonal skills required.
• Proficiency in using online application systems, cloud‑based collaboration tools, and enterprise business systems, including experience with platforms such as Workday, PowerBI, and Argonne business systems.
• Advanced proficiency in Microsoft Office applications, including Excel for data analysis, reporting, dashboard development, and use of advanced formulas and functions.
• Experience leveraging data systems and visualization tools to support program management, operational efficiency, decision‑making, and reporting.
• Department priorities include leveraging artificial intelligence capabilities to improve operational efficiency and effectiveness; experience or familiarity with AI literacy concepts (e.g., AI for Operations), generative AI tools, and prompt engineering is preferred.
• Demonstrated experience of working within a high‑functioning matrixed team and within a dynamic environment managing multiple, competing deadlines.
• Ability to model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork.

Job Family: Professional Administrative (PA)

Job Profile: Administration Multi‑Functional 2

Worker Type: Long‑Term (Fixed Term)

Time Type: Full time

The expected hiring range for this position is $60,750.00 - $94,770.00.

Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package.

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As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law.

Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department.

All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case‑by‑case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment.