University Police Records Analyst

The Pennsylvania State University; Struble (PA); Hybrid; USD 41,000 - 59,000; Full time

Benefits offered by this job

Health insurance and other benefits

75% tuition discount

Flexible work arrangement (remote + on

Paid time off

Job summary

The Pennsylvania State University Police and Public Safety Department is seeking a Records Clerk to review confidential police records for accuracy and compliance, and to create and maintain confidential files in electronic and hard copy formats. You will process requests for confidential records, disseminate information securely, and serve as a liaison to internal and external contacts.

Proficiency in SharePoint, Excel, and Crystal Reports is required, with strong attention to detail and

Qualifications

• Associate Degree required. No prior relevant experience required; prior related work accepted in lieu of education.
• Ability to handle confidential information with discretion and good judgment.
• Strong organizational skills and attention to detail are essential.
• Excellent verbal and written communication skills; professional demeanor required.

Responsibilities

• Review confidential police records for accuracy and compliance with state and federal reporting requirements.
• Create and maintain confidential police files and reports (electronic and hard copy).
• Process confidential records requests and disseminate information securely.
• Serve as liaison to internal and external contacts.
• Perform data entry in the department records management system.
• Answer phones and manage office mail and general duties.
• Operate in SharePoint, Excel, and Crystal Reports.

Skills

Attention to detail

Customer service

Teamwork

Verbal and written communication

Microsoft Office 365

Database inquiry

Multitasking

Confidential information handling

Education

Associate Degree

Tools

SharePoint

Excel

Crystal Reports

Job description

POSITION SPECIFICS

The Penn State University Police and Public Safety Department is responsible for protecting and serving more than 100,000 students, employees as well as visitors at all of our campuses located throughout Pennsylvania.

This position will:

• Review confidential police records for accuracy and for compliance with state and federal statutory reporting requirements and to resolve inconsistent information.
• Create and maintain confidential police files and reports both electronic and hard copy format.
• Receive, process, disseminate and ensure confidentiality of sensitive criminal history records and protected information.
• Process requests for confidential police records/criminal history record information.
• Serve as first-line liaison to internal and external contacts.
• Provide data entry to department records management system.
• Answer phones, sort incoming office mail and perform general office duties as assigned.
• Operate in SharePoint, Excel, and Crystal Reports.

It is essential that the successful candidate possesses the ability to use good judgment when dealing with sensitive information or situations and must maintain confidentiality. They must also possess:

• Attention to detail and strong organizational skills
• Outstanding customer service
• Ability to work cooperatively with various levels of faculty, staff, students and federal/state agencies
• Excellent verbal and written communication skills
• Strong computer skills to include but not limited to Microsoft Office 365 and database inquiry
• Ability to multitask
• Competency to work on time sensitive projects
• A trusted ability to work with confidential information

This position offers a flexible work arrangement that combines remote and on-campus work.

Questions related to flexible work schedule should be directed to the hiring manager during the interview process.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Associate Degree

No prior relevant work experience required; previous relevant work experience accepted in lieu of education.

Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State's salary structure

In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.

One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.