Universal Teller I (Part Time)

INTERNATIONAL BANK OF COMMERCE; Texas; On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Medical Plan (Employer Paid)

Life Insurance

401k

Flexible Spending Program

Profit Sharing Program

Supplemental Benefits: Vision, Dental, Disability, Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE is searching for a Universal Teller I in the United States. This position is responsible for conducting various bank transactions and delivering exceptional customer service, adhering to bank policies, and maintaining a balanced cash drawer.

The ideal candidate should be a high school graduate with experience in customer interactions and cash handling. The role includes promoting bank services and requires strong communication and problem-solving skills.

Benefits include a medical plan, life insurance, 401k, and more.

Qualifications

• 1+ years of experience interacting with people preferred.
• 1 to 6 months cash handling preferred.

Responsibilities

• Process paying and receiving teller transactions.
• Deliver the IBC Experience by providing prompt, efficient and friendly customer service.
• Balance and maintain assigned cash box and vault.
• Meet customer financial needs by promoting bank products.
• Perform successfully to the Sales Performance Goals.
• Assist in solving issues that pertain to customer transactions.

Skills

Good oral and written communication

Quality/Accuracy

Teamwork

Sensitivity to Guidelines

Focus on Sales/Results

Service Oriented

Mathematics

Critical Thinking

Problem Solving

Judgement and sound decision-making abilities

Education

High school graduate or GED equivalent

Job description

Job Title

Universal Teller I

Time Type

Part time

Department

705 Teller Operations

Job Summary

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and build customer relationships to identify products and services that meet the customer’s banking needs.

Responsibilities

• Process paying and receiving teller transactions.
• Deliver the IBC Experience by providing prompt, efficient and friendly customer service.
• Balance and maintain assigned cash box and vault if applicable as well as perform end of day process.
• Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities.
• Perform successfully to the Sales Performance Goals and Referral Programs.
• Participate in product and service initiatives for bank growth.
• Attend company meetings.
• Process foreign currency transactions.
• Follow proper procedures to minimize errors and reduce losses.
• Assist in solving issues that pertain to customer transactions.
• Answer all banking related inquiries.
• Operate and maintain all necessary teller equipment.
• Assist with branch procedures under dual control requirements including the branch opening/closing.
• Assist on-the-job training for their branch and other branches.
• Flexibility to report to work and assist other branches.
• Perform the duties of the sales functions.
• Perform other duties as assigned.

Skills

• Good oral and written communication (Bilingual preferred for border markets).
• Quality/Accuracy
• Teamwork
• Sensitivity to Guidelines
• Focus on Sales/Results
• Service Oriented
• Learning Strategies
• Mathematics
• Critical Thinking
• Problem Solving
• Judgement and sound decision-making abilities

Education & Experience

• High school graduate or GED equivalent.
• 1 to 6 months cash handling preferred.
• 1+ years of experience interacting with people preferred.

Benefits

• Medical Plan (Employer Paid).
• Life Insurance.
• Flexible Spending Program.
• 401k.
• Profit Sharing Program.
• Supplemental Benefits: Vision, Dental, Disability, Tuition Assistance Program.
• Sick Leave, Vacation, Paid Holidays.