Universal Teller I (Full Time)

INTERNATIONAL BANK OF COMMERCE; San Antonio (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

401k

Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

INTERNATIONAL BANK OF COMMERCE is seeking a Universal Teller I for our San Antonio, TX location. This in-office role focuses on processing teller transactions, delivering the IBC Experience, and balancing cash drawers while building customer relationships.

The position requires high school level education and 0–6 months cash handling experience; bilingual skills are a plus. Benefits include comprehensive plans and a supportive, community-focused work environment.

Qualifications

• Strong oral and written communication skills.
• Basic math and cash handling aptitude.
• Ability to work with customers and team members.
• Attention to detail and accuracy.

Responsibilities

• Process teller transactions paying and receiving.
• Provide prompt, friendly customer service and uphold IBC standards.
• Balance cash drawer and complete end-of-day procedures.
• Promote bank products and services to meet customer needs.
• Meet sales performance goals and participate in referrals.
• Handle foreign currency transactions and assist branch operations.
• Assist in training and support for other staff as needed.
• Adhere to branch opening/closing procedures.

Skills

Oral communication

Written communication

Cash handling

Teamwork

Education

High school diploma

Job description

## Universal Teller I (Full Time)Applylocations: San Antonio, TXtime type: Full timeposted on: Posted Yesterdayjob requisition id: R15707### IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.**Time Type:**Full time**This is an in-office position.********Department:******705 Teller Operations******Job Summary:******The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs.******Job Description:**********ESSENTIAL JOB FUNCTIONS******The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.*** Process paying and receiving teller transactions* Deliver the IBC Experience by providing prompt, efficient and friendly customer service* Balance and maintain assigned cash box and vault if applicable as well as perform end of day process* Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities* Perform successfully to the Sales Performance Goals and Referral Programs* Participate in product and service initiatives for bank growth* Attend company meetings* Process foreign currency transactions* Follow proper procedures to minimize errors and reduce losses* Assist in solving issues that pertain to customer transactions* Answer all banking related inquiries* Operate and maintain all necessary teller equipment* Assist with branch procedures under dual control requirements including the branch opening/ closing* Assist on-the-job training for their branch and other branches* Flexibility to report to work and assist other branches* Perform the duties of the sales functions* Perform other duties as assigned****SKILLS***** Good oral and written communication (Bilingual preferred for border markets).* 10 Key* Focus on Quality/ Accuracy* Teamwork* Sensitivity to Guidelines* Focus on Sales/ Results* Service Oriented* Learning Strategies* Mathematics* Critical Thinking* Problem solver* Judgement and sound decision-making abilities**EDUCATION & EXPERIENCE*** High school graduate or GED equivalent* 1 to 6 months cash handling preferred* 1 + years of experience interacting with people preferred### About UsIBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.**Wait there's more!**We offer a comprehensive benefits package, based on eligibility, benefits include:* Medical Plan* Employer Paid Life Insurance* Flexible Spending Program* 401k* Profit Sharing Program* Supplemental Benefit Programs such as: Vision, Dental, Disability* Tuition Assistance Program* Sick Leave* Vacation* Paid Holidays