Universal Teller I (Full Time)

INTERNATIONAL BANK OF COMMERCE; Rockport (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Universal Teller I position at IBC Bank in Rockport, TX is an in-office, full-time role. It focuses on processing customer transactions, balancing cash, and delivering the IBC Experience with friendly, efficient service.

You will promote bank products, support sales goals, assist with branch procedures, and handle foreign currency as needed while complying with policies.

Qualifications

• High school graduate or GED equivalent.
• 1–6 months cash handling preferred.
• 1+ years of experience interacting with people preferred.
• Bilingual preferred for border markets.

Responsibilities

• Process paying and receiving teller transactions.
• Balance and maintain cash drawer and end-of-day procedures.
• Promote bank products and services to meet customer needs.
• Deliver prompt, friendly customer service per IBC standards.
• Assist with branch procedures under dual control requirements.
• Support Sales Performance Goals and referrals.

Skills

Oral & written communication

Bilingual (preferred)

Cash handling

Sales focus

Customer service

Teamwork

Problem solving

Mathematics

Critical thinking

Judgement & decision-making

Education

High School Diploma or GED

Job description

## Universal Teller I (Full Time)Applylocations: Rockport, TXtime type: Full timeposted on: Posted 11 Days Agojob requisition id: R15734### IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.**Time Type:**Full time**This is an in-office position.********Department:******705 Teller Operations******Job Summary:******The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs.******Job Description:**********ESSENTIAL JOB FUNCTIONS******The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.*** Process paying and receiving teller transactions* Deliver the IBC Experience by providing prompt, efficient and friendly customer service* Balance and maintain assigned cash box and vault if applicable as well as perform end of day process* Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities* Perform successfully to the Sales Performance Goals and Referral Programs* Participate in product and service initiatives for bank growth* Attend company meetings* Process foreign currency transactions* Follow proper procedures to minimize errors and reduce losses* Assist in solving issues that pertain to customer transactions* Answer all banking related inquiries* Operate and maintain all necessary teller equipment* Assist with branch procedures under dual control requirements including the branch opening/ closing* Assist on-the-job training for their branch and other branches* Flexibility to report to work and assist other branches* Perform the duties of the sales functions* Perform other duties as assigned****SKILLS***** Good oral and written communication (Bilingual preferred for border markets).* 10 Key* Focus on Quality/ Accuracy* Teamwork* Sensitivity to Guidelines* Focus on Sales/ Results* Service Oriented* Learning Strategies* Mathematics* Critical Thinking* Problem solver* Judgement and sound decision-making abilities**EDUCATION & EXPERIENCE*** High school graduate or GED equivalent* 1 to 6 months cash handling preferred* 1 + years of experience interacting with people preferred