Universal Teller I

IBC Bank; Miami (OK); On-site; USD 28,000 - 35,000; Part time

Job summary

A leading bank is seeking a Universal Teller I who is responsible for processing various customer bank transactions while providing excellent customer service. This part-time, in-office role requires effective communication skills and a focus on customer satisfaction, making it ideal for those looking to build their banking career in a supportive environment.

Benefits

Equal Opportunity Employer

Reasonable accommodations for qualified applicants

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred (1-6 months).
• 1+ years of experience interacting with people preferred.

Responsibilities

• Process teller transactions for paying and receiving.
• Deliver the IBC Experience with prompt, friendly service.
• Promote bank products and services.

Skills

Effective communication skills

Teamwork and collaboration

Customer service orientation

Mathematical skills

Critical thinking and problem-solving

Education

High school diploma or GED

Job description

IBC Bank Successes and Opportunities

IBC Bank's successes are driven by an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its commitment to the growth and success of its employees, customers, and communities. IBC Bank hires talented, creative, and dedicated individuals to help our business succeed. We value leadership, community engagement, and relationship building, fostering a culture of excellence. We are currently seeking to fill positions across all business segments. Our focus is to be customer-centric and to provide an excellent customer experience.

Position Details

Time Type: Part time

This is an in-office position.

Department: 705 Teller Operations

Job Summary

The Universal Teller I position is responsible for conducting and processing various customer bank transactions while delivering the "IBC Experience." This includes providing prompt, efficient, and friendly customer service while adhering to bank policies. Tellers must maintain a balanced cash drawer and build customer relationships to identify products and services fitting the customer's banking needs.

Essential Job Functions

• Process teller transactions for paying and receiving
• Deliver the IBC Experience with prompt, friendly service
• Balance and maintain cash drawer and perform end-of-day processes
• Promote bank products and services through various channels
• Meet sales performance goals and participate in referral programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow procedures to minimize errors and losses
• Assist with resolving customer transaction issues
• Answer banking inquiries
• Operate teller equipment
• Assist with branch procedures including opening and closing
• Contribute to on-the-job training
• Be flexible to work at other branches as needed
• Perform sales functions and other duties as assigned

Skills

• Effective communication skills; bilingual preferred in border markets
• Proficiency in 10 Key
• Focus on quality and accuracy
• Teamwork and collaboration
• Adherence to guidelines
• Results-oriented sales focus
• Customer service orientation
• Learning agility
• Mathematical skills
• Critical thinking and problem-solving
• Sound judgment and decision-making

Education & Experience

• High school diploma or GED
• Cash handling experience preferred (1-6 months)
• Experience interacting with people (1+ years) preferred

About the Company

International Bank of Commerce, a state-chartered bank owned by International Bancshares Corporation, is headquartered in Laredo, Texas.

Notice

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable accommodations are available for qualified applicants with disabilities. Contact [e-mail] or 407-000-0000 for assistance.

All new hires must complete Form I-9 and provide proof of identity and employment eligibility. An AEDT will score your skills and responses. For more info: www.talentify.io/bias-audit-report. NYC applicants may request alternative processes or accommodations at [e-mail] or 407-000-0000.