Universal Teller: Customer Experience & Sales

INTERNATIONAL BANK OF COMMERCE; Cedar Park (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k Profit Sharing Program

Vision, Dental, Disability

Tuition Assistance Program

Sick Leave

Vacation Paid Holidays

Job summary

IBC Bank in Texas is seeking a Universal Teller I for an in-office role. You will conduct teller transactions and deliver the IBC Experience with prompt, friendly service, while building customer relationships to identify banking needs.

The position requires a high school diploma or GED, basic cash handling, and the ability to work in a fast-paced environment. Training and growth opportunities are available within the Teller Operations department.

Qualifications

• High school diploma or GED required.
• 1 to 6 months cash handling preferred.
• 1+ years of experience interacting with people preferred.

Responsibilities

• Process paying and receiving teller transactions.
• Deliver the IBC Experience by providing prompt, efficient and friendly customer service.
• Balance and maintain assigned cash box and vault and perform end of day processes.
• Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities.
• Perform successfully to the Sales Performance Goals and Referral Programs.
• Assist in branch procedures and on-the-job training for other branches.
• Process foreign currency transactions.
• Follow proper procedures to minimize errors and reduce losses.
• Answer all banking related inquiries.
• Operate and maintain teller equipment.

Skills

Cash handling

Customer service

Communication

Bilingual

Education

High school diploma or GED

Tools

Cash handling equipment

Job description

IBC Bank in Texas is seeking a Universal Teller I for an in-office role. You will conduct teller transactions and deliver the IBC Experience with prompt, friendly service, while building customer relationships to identify banking needs.

The position requires a high school diploma or GED, basic cash handling, and the ability to work in a fast-paced environment. Training and growth opportunities are available within the Teller Operations department.