Universal Service Representative

Barksdale Federal Credit Union; Ruston (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental &amp

Teledoc Health Access

Mental Health Support

Life & Disability Insurance

Wellness Programs

PTO 156 hours/year

Volunteer Time & Opportunities

401(k) with Company Match

Financial Wellness Tools

Education Reimbursement

Career Development

Recognition & Milestones

Job summary

Barksdale Federal Credit Union in Ruston, LA is seeking a Universal Service Representative to greet members and handle everyday banking needs, including deposits, withdrawals, loan payments, and cashier’s checks.

You will balance daily transactions, support teammates, and take on branch tasks to keep operations running smoothly. You may open/close accounts and update member information to provide attentive account support.

Qualifications

• High school diploma or equivalent required.
• Basic understanding of financial services and products.
• General knowledge of teller policies and procedures.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer skills and willingness to learn new software.

Responsibilities

• Welcome members and assist with everyday banking needs.
• Process deposits and withdrawals with accuracy.
• Assist with loan payments and cashier's checks.
• Balance daily transactions and support teammates.
• Handle branch tasks and open/close accounts when needed.
• Provide account support and update member information.

Skills

Communication skills

Interpersonal skills

Computer skills

Willingness to learn

Customer service mindset

Education

High school diploma or equivalent

Tools

Banking software

Job description

Universal Service Representative

Regular Full-Time Ruston, LA, US

5 days ago Requisition ID: 2569

Summary:

As a Universal Service Representative, you’ll be the friendly face that welcomes members and helps them with everyday banking needs. From processing deposits and withdrawals to assisting with loan payments and issuing cashier’s checks, you’ll ensure every transaction is accurate and efficient. You’ll also help balance daily transactions, support your teammates, and take on a variety of branch tasks to keep things running smoothly. As needed, you may also help open and close accounts, update member information, and provide account support.

Job Requirements:

• High school diploma or equivalent
• Basic understanding of financial services and products provided by the credit union
• General knowledge of bank teller policies and procedures
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills and willingness to learn new software/systems

All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.

At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
• 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
• Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.
• Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
• Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.

Time Off & Balance

• Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
• Volunteer Time & Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!
• 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
• Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.

Growth & Recognition

• Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.
• Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
• Employee Recognition & Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.

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