Universal Music Group 2026 Fall Internship: Famehouse- Audience Development (CRM)

Universal Music Group; California; On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Internship program

Exposure to music industry

Job summary

Universal Music Group (UMG) is seeking an Audience Development Intern to support Capitol Music Group and related artist initiatives. The role focuses on coordinating across departments to launch audience programs, assist with email production, and help with fan acquisition and retention initiatives.

Ideal candidates are highly organized, proactive, and able to manage cross-functional information in a fast-paced environment.

Qualifications

• 1-2 years working in marketing or related fields (internship or assistant experience OK).
• Excellent communication and interpersonal skills (verbal and written).
• Strong work ethic, upbeat, team player with no ego.
• Tech-savvy with good internet research skills.
• Passionate about music and fandom.

Responsibilities

• Support day-to-day email production and planning.
• Assist with developing audience growth strategies for long-term fan engagement.
• Support lead generation and customer acquisition programs (e.g., early access, sweepstakes).
• Recommend segmentation and customer journeys to deepen fan-to-artist connections.
• Contribute reports and analyses to drive business strategy.

Skills

Marketing experience

Communication skills

Team collaboration

Multitasking

Education

Pursuing undergraduate degree

Tools

Email marketing tools

Job description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

UMG is looking for an Intern to join our Audience Development team, who will be dedicated to supporting Capitol Music Group and their Label + artist audience initiatives. They will contribute to the team’s success by coordinating with various internal and external departments to help launch new and ongoing audience programs from fan acquisition to retention. They will also assist with email production and operational support, allowing our artists to connect and engage with their fans in meaningful ways.
Ideal candidates are highly organized, detail-oriented, proactive, can thrive in a fast-paced environment, and can juggle the coordination of information for many different cross-functional teams.

Program Eligibility:

• Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree

• Graduating between **Fall 2026- Fall 2028**

• Have access to housing and transportation within the designated city(We do not offer housingor transportationaccommodations)

• Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.)

• Commit to 30 hoursper week

Program Dates: September 2026- December 2026

How you’ll CREATE:

• Support day-to-day email production and planning
• Assist with developing new audience growth strategies and tactics for driving long-term fan engagement, retention and lifetime value
• Support lead generation & customer acquisition programs (e.g., early access, sweepstakes)
• Recommend and build new segmentation, targeting (e.g., triggered email flows, retargeting) and customer journeys that deepen the fan-to-artist connection
• Contribute meaningful reports and analyses; translate analytical findings into clear, easily understandable, actionable insights that drive strong business strategy

Bring your VIBE:

• 1-2 years working in marketing or related fields (internship or assistant experience is OK)
• Excellent communication and interpersonal skills (verbal and written)
• Strong work ethic, highly motivated, upbeat personality, team player, no ego
• Tech-savvy, strong computer/internet/research skills
• Passionate about music and a solid understanding of fandom
• Strong critical thinking skills
• Ability to multitask and prioritize under tight schedules while maintaining production of high-quality work
• Self-accountability to follow through with proper consistent updates to stakeholders
• Strong attention to detail

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English|Spanish

Job Category:

Internships

Salary Range:

$18.42-$20 per hour

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.