Universal Member Agent

Ripco Credit Union; Wisconsin; Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

401K and 401K match

Paid training

Professional development

Community-focused culture

Fitness facility subsidy

Résumé du poste

Ripco Credit Union is seeking a friendly Universal Member Agent to join our Minocqua team. You will work one-on-one with members, build relationships, and assist with a wide range of financial needs from everyday transactions to digital banking support.

In this role you will provide frontline service, help with account maintenance, consumer lending, and navigate regulatory guidelines while delivering trustworthy guidance in a member-focused environment.

Qualifications

• Previous financial, customer service, or retail experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Comfortable working in a member-focused environment.

Responsabilités

• Provide frontline service to members and build relationships.
• Assist with account maintenance, consumer lending, and digital banking.
• Support daily transactions while ensuring regulatory compliance.

Connaissances

Customer service experience

Communication skills

Interpersonal skills

Detail-oriented

Description du poste

Description

Join a team where people come first, community matters, and your work truly makes a difference every day.

About Us

At Ripco Credit Union, we are committed to helping our members achieve financial success through exceptional service, trustworthy guidance, and community-focused values. As a member-owned financial cooperative since 1932, we prioritize people over profits and take pride in delivering a positive and supportive experience at every member interaction.

Position Summary

We are seeking a friendly, motivated, and service-oriented Universal Member Agent to join our Minocqua team. This role is ideal for someone who enjoys working one-on-one with members, building relationships, and assisting with a wide range of financial needs. As a Universal Member Agent, you will provide frontline service while also supporting members with account maintenance, consumer lending, digital banking, and everyday transactions.

What We Offer

• Competitive pay
• Health, Dental, Vision, Life and Accident Insurance
• Paid time off (PTO), and paid holidays
• Short-term, and Long-term disability Insurance
• 401K and 401K match
• Paid training, and opportunities for professional development and advancement
• Employee-focused workplace with strong community values, and supportive team culture
• Fitness Facility Membership subsidy

Requirements

• Previous financial, customer service, or retail experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Comfortable working in a member-focused environment.
• Ability to maintain confidentiality and follow regulatory guidelines.