Universal Community Banker I

FIRST COMMERCE BANK; New Jersey; On-site; USD 36,000 - 48,000; Full time

Job summary

First Commerce Bank seeks a Universal Community Banker I in Jackson, NJ. The role involves greeting customers, opening and managing accounts, and addressing inquiries with accuracy and integrity.

Expect to handle cash, process transactions, and support branch operations in a client‑facing environment. The position requires strong English communication, cash handling experience, and willingness to travel between local branches as needed.

Qualifications

• Minimum one year teller experience preferred with cash handling.
• Proficient in reading, writing and grammar in English.
• Strong analytical and math skills; attention to detail.
• Excellent communication and customer service skills.
• PC skills and familiarity with banking software.
• Ability to operate office machines and lift up to 50 lbs.

Responsibilities

• Greet and serve customers in a friendly, courteous manner.
• Develop and manage consumer and business account relationships.
• Refer business to partners and identify profit potential.
• Resolve customer questions by coordinating internal resources.
• Participate in ongoing training and support daily branch operations.
• Assist with cash handling, reporting, ATMs, and vault procedures.
• Maintain knowledge of bank systems and perform teller transactions.
• Process routine and complex transactions including deposits and loan payments.
• Travel to other branches within the region and adapt to schedule changes.

Skills

Cash handling

Customer service

English proficiency

Analytical skills

PC skills

Office machines operation

Attention to detail

Team communication

Education

High School Diploma

Tools

Currency counter

Check encoder

Passbook validator

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Community Banker I

Full Time Clerical Jackson, NJ, US

REQUIRED EXPERIENCE:

• Minimum of one (1) year bank Teller experience preferred. (cash handling experience required)
• Proficient in English, reading, writing, and grammar skills
• Analytical and mathematics skills
• Communication, interpersonal relations and customer service skills
• PC skills (including knowledge of job-related software applications)
• Ability to operate various office machines (i.e., currency counter, combination lock, check encoder, fax machine, passbook validator)
• Ability to lift 50 pounds of coin
• Visual and auditory skills

REQUIRED EDUCATION:

• High School Diploma or equivalent with at least one year of cash handling experience.

RESPONSIBILITIES INCLUDE:

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Actively participate in ongoing training.
• Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault. Assist with preparing cash for shipments.
• The ability to develop a complete working knowledge of all bank systems required to perform teller transactions and platform duties including the use of a PC and calculator, as required to efficiently perform the job.
• Process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers.
• Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.
• Demonstrate knowledge of policies and procedures and the ability to apply this knowledge in real situations.
• Maintains awareness of current fraud alerts; identifies fraudulent activity to prevent potential losses.
• Maintains current knowledge of new products and services.
• Participates in weekly branch meetings.
• Completes daily ATM proof, end of day closing procedures.
• Coordinates specific work tasks with other personnel within the branch office as well as with other Bank departments to ensure the smooth and efficient flow of information
• Abides by the current laws and organizational policies and procedures. Promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Cooperates with, participates in, and supports adherence to all internal policies, procedures, and practices. This requirement is in support of risk management and the overall safety, and soundness of the Bank's compliance with all regulatory requirements.

First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.

First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.