Universal Banker – St. Augustine

Barwick Bank; Saint Augustine (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Health, dental, vision and retirement

Career growth

Integrity & community-focused culture

Job summary

Barwick Banking Company in Saint Augustine, FL seeks a versatile Universal Banker to support teller and platform functions. This on-site role blends customer service, sales support, and operational duties in a branch setting.

You will handle in-person and digital customer interactions, promote banking products, and help with onboarding while maintaining accuracy and compliance. A team-oriented environment and opportunities for growth are highlighted.

Qualifications

• Minimum 1 year banking, teller, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to learn banking regulations and procedures.
• Proficiency with banking systems, MS Office and digital tools.

Responsibilities

• Deliver exceptional service to customers in person, by phone and digital channels.
• Assist with account inquiries, transactions and product information.
• Identify customer needs and make referrals for deposits, loans and digital banking.
• Support customer onboarding and promote Bank’s products and services.
• Perform routine teller transactions accurately and efficiently.
• Maintain cash drawer accuracy and follow cash-handling procedures.
• Assist with vault operations, branch balancing and daily reconciliation.
• Open and maintain consumer deposit accounts and review documents for accuracy.
• Assist with debit card requests and online banking setup.
• Follow bank policies, procedures and regulatory requirements.
• Maintain awareness of fraud prevention and audit readiness.
• Provide backup across teller and platform functions as needed.
• Work with branch leadership to support daily workflow.
• Contribute to a positive, team-oriented branch environment.

Skills

Customer service

Cash handling

Communication skills

Banking systems

MS Office

Digital channels

Tools

Banking software

Microsoft Office

Digital tools

Job description

Barwick Banking Company is seeking a versatile and customer ‑ focused Universal Banker to support both teller and platform functions within the branch. This role is ideal for team members who enjoy a blend of customer service, sales support, and operational responsibilities. The Universal Banker serves as a key point of contact for customers, providing high ‑ quality service while ensuring accuracy, compliance, and professionalism in every interaction.

Key Responsibilities include but are not limited to:

Customer Service & Relationship Support

• Deliver exceptional service to customers in person, by phone and through digital channels.
• Assist with account inquiries, transactions, product information and issue resolution.
• Identify customer needs and make appropriate referrals for deposit accounts, loans and digital banking services.
• Support customer onboarding and promote the Bank’s products and services.

Teller & Transactional Duties

• Perform routine teller transactions accurately and efficiently.
• Maintain cash drawer accuracy and follow all cash ‑ handling and dual ‑ control procedures.
• Assist with vault operations, branch balancing and daily reconciliation tasks.
• Open and maintain consumer deposit accounts in accordance with Bank policies.
• Review documentation for accuracy and compliance.
• Assist with debit card requests, online banking setup and account maintenance tasks.

Compliance & Risk Management

• Follow all Bank policies, procedures and regulatory requirements.
• Maintain awareness of fraud prevention practices and escape suspicious activity.
• Support audit readiness and ensure adherence to operational and security standards.
• Provide backup support across teller and platform functions as needed.
• Work closely with branch leadership to support daily workflow and customer traffic.
• Contribute to a positive, team ‑ oriented branch environment.

Qualifications

• Minimum 1 year of banking, teller, or customer service experience preferred.
• Strong cash ‑ handling accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to learn and apply banking regulations, policies and procedures.
• Proficiency with banking systems, Microsoft Office and digital tools.
• Demonstrated reliability, professionalism, and commitment to customer service.

On ‑ site position at the St. Augustine, FL branch. Customer ‑ focused environment requiring accuracy, multitasking and strong service skills.

Why Join Barwick Banking Company

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, vision and retirement plans.
• Opportunities for career growth within a multi-state banking organization.
• Supportive leadership and a culture centered on integrity, service and community impact.