Universal Banker - Salem Street

Brookline Bank; Medford (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Brookline Bank is seeking a committed and experienced Universal Banker for their Salem Street branch. In this role, you'll handle financial transactions while providing exceptional customer service and developing both new and existing customer relationships. Join a leading bank with over 150 years of legacy, dedicated to helping customers manage their finances effectively.

Qualifications

• Previous teller and cash handling experience preferred.
• Good oral and written communication skills required.
• Ability to prioritize workflow and meet deadlines.

Responsibilities

• Process financial transactions including deposits and withdrawals.
• Provide excellent customer service and suggest appropriate products.
• Engage in outside business development activities.

Skills

Customer service

Detail-oriented

Organizational skills

Analytical skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Universal Banker - Salem Street role at Brookline Bank

Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 29 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.

We are looking for an experienced and enthusiastic Universal Banker to join the team in our Salem Street branch. The Universal Banker position will be responsible for performing the job responsibilities of both a Teller and a Personal Banking Representative. We seek someone with previous banking experience who is goal-oriented and has excellent customer service skills. If you believe you have what it takes and are interested in joining our team, then please apply today!

Principal Duties And Responsibilities

• Process financial transactions including deposits, withdrawals, check cashing, and loan payments
• Provide excellent customer service, identify customer needs, and suggest appropriate products
• Proactively develop new customer relationships and expand relationships with existing customers
• Research and resolve all customer problems and inquiries
• Interview consumer loan applicants, submit, and close consumer and equity loans
• Educate customers on all products and services and alternative delivery channels
• Cross-sell products and services
• Engage in outside business development activities including cold calling and community involvement
• Contribute to the overall branch goals in sales and service

Job Specifications

• High School diploma or GED required
• Previous teller and cash handling experience
• Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook)
• Good oral and written communication skills
• Detail-oriented and good organizational skills
• Knowledge of bank operating procedures, practices, and policies
• Ability to prioritize workflow, multi-task, manage time effectively, and meet deadlines
• Ability to analyze situations and solve complex issues

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking