Universal Banker – Michigan

First Independence Bank (FIB); Michigan; On-site; USD 40,000 - 50,000; Full time

Job summary

A regional financial institution in Michigan seeks a Universal Banker to provide deposit services and assist clients with banking needs. The ideal candidate has at least one year of experience in a financial institution and possesses knowledge of banking products. This position requires effective communication, attention to detail, and the ability to work well with the team. Responsibilities include opening accounts, handling client inquiries, and maintaining compliance with regulations.

Qualifications

• Minimum of 1 year experience in a Financial Institution.
• Knowledge of Bank deposit products and services.
• Excellent interpersonal and customer service skills.

Responsibilities

• Provides comprehensive deposit services to individuals.
• Opens new deposit accounts promoting options that meet needs.
• Assists Branch Manager with various operations.

Skills

Effective communication skills

Customer service skills

Attention to detail

Job description

Job Title: Universal BankerDepartment: Branch

Report To: Branch ManagerFLSA Status: Hourly

SUMMARY

The position of Universal Banker will display effective communication skills (written and verbal) and exhibit a good knowledge of the products and services offered in order to promote them. Candidate must be dependable, have a positive attitude and enjoy working with the public. Proficient computer skills are a must.

ESSENTIAL DUTIES

• Provides comprehensive deposit services to individuals and basic deposit services to fiduciary and businesses in a Retail Office
• Opens new deposit accounts, promoting options that best meet the customer’s needs and recommending the “next most likely products” to Assist customers with account maintenance, on-line banking and other basic account issues
• Maintains compliance with established internal operational standards and Federal and State regulations to protect the interests of the Bank and its Completes required compliance training in a timely manner
• Assesses customer needs and makes appropriate referrals to internal and external business partners
• Accepts loan applications from clients, provides basic information regarding required documentation and forwards applications to the appropriate areas
• Assists Branch Manager and Customer Service teams with all aspects of operations including transactions, workflow, deadlines, audits, compliance, client inquires and team member request.
• Performs a variety of operational functions as required

SUPERVISORY RESPONSIBILITY

The position of Universal Banker is responsible for minimum supervision of employee(s).

MINIMUM REQUIREMENTS

• Minimum of 1 year experience in a Financial Institution
• Knowledge of Bank deposit products and services
• Knowledge of Bank’s standard loan products
• The ability to analyze and apply the individual and small business banking needs with specific Bank services and products
• Knowledge of retail office operations
• A basic knowledge of alternative Bank services and products and vendor provided products
• Excellent interpersonal and customer service skills
• Skill in attention to detail and accuracy

May assume other responsibilities and/or requirements as business objectives impose.

First Independence Bank is an Equal Opportunity Employer.