Universal Banker - Maplewood

Bank of Washington; Maplewood (AL); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of Washington in Maplewood, MO is seeking an Universal Banker to work with customers, handling deposits, cashing checks, and delivering a full range of banking services while providing outstanding service.

The ideal candidate will have a high school diploma, cash handling experience, and sales skills to cross-sell products; a college degree is preferred and bank experience is advantageous.

Qualifications

• High School diploma or equivalent.
• College degree preferred.
• Bank experience preferred.
• At least six months to one year cash handling experience.
• Usually 2 years of sales or service experience.

Responsibilities

• Provide accurate, high-quality customer service in all financial transactions.
• Balance daily transactions and verify cash totals; monitor for suspicious activity.
• Customer service and problem solving in teller operations.
• Sell a full range of retail deposit products and banking services.
• Maintain a portfolio of existing customers for cross-selling bank services.
• Follow Bank policies, procedures and compliance regulations.

Skills

Customer service

Cash handling

Sales

Education

High School diploma or equivalent

College degree preferred

Job description

Job Details

Job Location: Maplewood, MO 63143

Position Type: Full Time

Job Category: Retail Banking

Purpose of Position

The Universal Banker will work directly with our customers to meet their needs and support all products and services in our retail and commercial lines of business while projecting a professional and welcoming image with maintaining operational control when delivering amazing service to customers

Essential Responsibilities

• Responsible for providing accurate and high-quality customer service in all aspects of conducting financial transactions for customers, including cashing checks, accepting deposits, selling monetary instruments, and maintaining account records.


• Balancing daily transactions, verifying cash totals; is constantly aware of and monitors all account transactions for suspicious activity and assists in balancing.


• Customer service and problem solving in all aspects of teller operations needed.


• Responsible for selling a full range of retail deposit products and banking services to customers and prospective customers.


• Maintains a portfolio of existing customers for cross selling of bank services.


• Follows all Bank policies, procedures and compliance regulations.

Preferred Education, Experience, Technical Knowledge and Skills

• High School diploma or equivalent.


• A college degree is preferred.


• Bank experience preferred.


• Must have at least six months to one year cash handling experience.


• Additionally, usually 2 years of sales or service experience.