Universal Banker II

United Community; Birmingham (AL); On-site; USD 33,000 - 50,000; Full time

Job summary

An established industry player is looking for a motivated Universal Banker II to join their team in Birmingham. In this role, you will engage with customers to provide exceptional service and support their financial wellness through needs-based conversations. Your expertise in banking products and services will help cultivate strong customer relationships while driving sales. This full-time, non-remote position offers a chance to grow your career in a dynamic environment focused on community engagement and customer satisfaction. If you are passionate about finance and customer service, this is the perfect opportunity for you.

Qualifications

• 1+ years of banking or retail experience required.
• NMLS License and strong communication skills are essential.

Responsibilities

• Drive sales conversations and assist customers with financial needs.
• Process transactions accurately and ensure compliance with regulations.

Skills

Banking experience

Cash handling

Analytical skills

Problem-solving skills

Interpersonal communication

Education

NMLS License

Notary Public Certification

Job description

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This range is provided by United Community. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$33,800.00/yr - $49,382.00/yr

United Community is seeking a highly skilled Universal Banker II.As a Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.

What You’ll Do

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
• Maintain a comprehensive understanding of retail banking products and services
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
• Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank
• Educate customers on options for managing transactions using technology and all other tools and resources available
• Apply product and service knowledge to effectively solve customer problems
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
• Ensure adherence to banking regulations and internal policies
  
  

Required Skills/Experience

• 1+ years of previous banking, cash handling, or retails experience
• NMLS License required
• Demonstrated analytical, accuracy, and problem-solving skills
• Strong verbal and written interpersonal communication skills
  
  

Preferred Skills/Experience

• Current Notary Public Certification preferred
  
  

Conditions Of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position
  
  

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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