Universal Banker I - Part Time - Westfield, NJ

Columbia Bank Northeast; Westfield (NJ); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

PTO

Paid Sick Time

401k program

Job summary

Columbia Bank is seeking a Part Time Universal Banker in New Jersey. You will provide a full range of banking services to retail customers, handling both transactional and non-transactional tasks and explaining products to clients.

You will open accounts, assist with documentation, and support in end-of-day processes. The role requires weekend availability, ability to lift up to 20 lbs, and training completion for continued employment.

Qualifications

• High school diploma required or a Bachelor's degree in Accounting, Business, or Finance is preferred.
• 1–2 years of retail or customer service experience required.
• Knowledge of financial products preferred.
• Interpersonal, time management, organizational and PC skills a must.
• Excellent verbal and written communication skills required.
• Ability to work weekends as needed or scheduled.
• Ability to lift up to 20 lbs.
• Candidates must attend mandatory training, continued employment is contingent upon passing training classes.

Responsibilities

• Provide full range of banking services to retail customers, including transactional and non-transactional tasks.
• Open new deposit and checking accounts; explain products; assist with documentation and safe deposit boxes.
• Discuss financial needs with customers and cross-sell products and services; interface with other bank departments.
• Prepare daily proof sheet and assist with end-of-day closing procedures.
• Maintain accurate customer and account records and branch files; support referrals to Wealth Management and Mortgage areas.
• Perform other job-related duties as assigned.

Skills

Retail experience

Customer service

Interpersonal skills

PC skills

Verbal and written communication

Weekend availability

Physical stamina (lift 20 lbs)

Education

High school diploma

Bachelor's degree in Accounting, Business or Finance

Job description

Summary

As a Part Time Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Job Responsibilities

• Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;
• Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;
• Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;
• Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;
• Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;
• Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;
• Performs other job related duties as assigned.

Job Requirements

• High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;
• 1-2 years of retail or customer service experience required;
• Knowledge of financial products preferred;
• Interpersonal, time management, organizational and PC skills a must;
• Excellent verbal and written communication skills required;
• Ability to work weekends as needed or scheduled;
• Ability to lift up to 20 lbs.;
• Candidates must attend mandatory training, continued employment is contingent upon passing training classes;

Desired Skills

• Independent and highly motivated self-starter;
• Results oriented with proven track record to motivate self and others to accomplish objectives;
• Dedicated, enthusiastic, and driven; possesses a strong work ethic;
• A collaborator and team player, translating knowledge and experience into strong and productive relationships;
• Ability to deliver a seamless experience to the customer.

Orientation, Onboarding & Training

We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Columbia Bank offers the following benefits

• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Employee Stock Option Program (ESOP).
• Employees may participate in the 401k program.

Columbia Bank offers the following benefits

• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Employee Stock Option Program (ESOP).
• Employees may participate in the 401k program.

Schedule

Monday thru Friday: 25 hours a week to include Saturday based on business need.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.