Universal Banker I - Part Time, Route 4, Paramus, NJ

Columbia Bank New Jersey; Paramus (NJ); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Paid Time Off

Paid Sick Time

Employee Stock Option Program

401k

Job summary

Columbia Bank New Jersey is seeking a Part Time Universal Banker to provide a full range of banking services to retail customers, including transactional and non-transactional processes. The role supports personal banking needs while helping customers achieve their financial goals.

The position is 25 hours per week with specific daily hours and weekend coverage as required. Training is provided, and benefits include PTO, sick time, ESOP, and 401k participation.

Qualifications

• High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance preferred
• 1-2 years of retail or customer service experience required
• Knowledge of financial products preferred
• Interpersonal, time management, organizational and PC skills a must
• Excellent verbal and written communication skills required
• Ability to work weekends as needed or scheduled
• Ability to lift up to 20 lbs
• Candidates must attend mandatory training, continued employment contingent upon passing training classes

Responsibilities

• Process all banking transactions including deposits, withdrawals, transfers, and checks using online terminals
• Open new deposit and checking accounts and explain products to customers
• Cross-sell Bank’s products and services and refer to other departments
• Maintain accurate customer and account records and handle documentation
• Provide assistance with safe deposit boxes and respond to inquiries
• Support end-of-day procedures and branch closing tasks
• Deliver a seamless customer experience through online banking explanations and follow-up

Skills

Customer service

Interpersonal skills

Time management

Organizational skills

Communication skills

Team player

Education

High school diploma or equivalent

Bachelor's degree in Accounting, Business, or Finance (preferred)

Tools

PC skills

Microsoft Office

Online banking software

Job description

Summary:

As a Part Time Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Job Responsibilities:

• Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank’s on-line terminals;
• Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;
• Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank’s products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;
• Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;
• Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;
• Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;
• Performs other job related duties as assigned.

Job Requirements:

• High school diploma required or a Bachelor’s degree in Accounting, Business, or Finance is preferred;
• 1-2 years of retail or customer service experience required;
• Knowledge of financial products preferred;
• Interpersonal, time management, organizational and PC skills a must;
• Excellent verbal and written communication skills required;
• Ability to work weekends as needed or scheduled;
• Ability to lift up to 20 lbs.;
• Candidates must attend mandatory training, continued employment is contingent upon passing training classes;

Desired Skills:

• Independent and highly motivated self-starter;
• Results oriented with proven track record to motivate self and others to accomplish objectives;
• Dedicated, enthusiastic, and driven; possesses a strong work ethic;
• A collaborator and team player, translating knowledge and experience into strong and productive relationships;
• Ability to deliver a seamless experience to the customer.

Orientation, Onboarding & Training:

We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Columbia Bank offers the following benefits:

• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Employee Stock Option Program (ESOP).
• Employees may participate in the 401k program.

Schedule:

This position will be 25 hours per week. Monday - Thursday: 11:00am-4:00pm, Fridays: 8:30am-4:00pm. Saturdays: 3 per month: 8:30am-1:15pm (When scheduled a Saturday, Tuesday or Wednesday will be your day off during the week.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.