Universal Banker I: Customer-Driven Banking & Tech Tools

United Community Bank; Birmingham (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

United Community Bank in Birmingham, AL seeks a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

You will combine service and sales to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. Your work will help customers reach their financial goals.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions and appointments.
• Maintain comprehensive knowledge of retail banking products and services.
• Identify opportunities to enhance customer relationships and cross-sell banking products.
• Deliver loan products with correct packaging to minimize exceptions.
• Educate customers on transactions using technology and available resources.
• Process deposits, withdrawals, and routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Skills

Analytical skills

Communication skills

Problem-solving

Job description

United Community Bank in Birmingham, AL seeks a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

You will combine service and sales to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. Your work will help customers reach their financial goals.