Universal Banker - Franklin Springs

Vallant Bank; Franklin Springs (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Vallant Bank invites applications for a Universal Banker in Franklin Springs, GA. The role involves handling teller and personal banker responsibilities with strong customer service, knowledge of banking products, and accurate transaction processing.

Candidates should have a high school diploma or equivalent, with a preference for 1 year in banking, customer service, or sales. The position focuses on deposits growth, relationship building, and adherence to bank policies in a branch setting.

Qualifications

• High school graduate with equivalent work and skill experience.
• 1 year banking, customer service and/or sales experience preferred.
• Knowledge of bank products and services and ability to apply them.
• Able to operate in a network environment and use basic banking tools.
• Professional image and adherence to employee handbook policies.
• Understanding of Federal Reserve banking basics and account processes.

Responsibilities

• Demonstrating exceptional customer interaction while completing transactions.
• Maintaining knowledge of bank products and services.
• Ensuring superior quality service in all transactions.
• Matching financial needs with product and service solutions.
• Growing deposits by delivering an excellent customer experience.
• Building long-term customer relationships and identifying financial goals.

Skills

Customer service

Sales experience

Microsoft Office & SharePoint

Math & accounting basics

Professional image

Education

High school diploma or equivalent

Tools

Microsoft Office

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker - Franklin Springs

Full Time Level I Franklin Springs, GA, US

Job Summary

• demonstrating exceptional customer interaction while efficiently and accurately completing customer transactions in both the Teller and Personal Banker job responsibilities
• demonstrating an accurate knowledge of the bank’s products and services
• ensuring superior quality service in completing all customer transactions
• matching the financial needs that achieve those customer goals with product and service solutions
• growing the deposits of the bank by creating an exceptional customer experience while providing and filling customer needs as they occur in the branch environment
• building long-term customer relationships with a focused group of customers by being knowledgeable of the customer base, and proactively uncovering individual customer financial goals
• maintaining a positive service mentality
• having the capacity to successfully satisfy the customer while considering the resources and needs of the organization

The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words and deeds.

Education

High school graduate with equivalent work and skill experience.

Prior Experience

One year banking, customer service and/or sales experience preferred.

Required Skills and Knowledge

• Must have a comprehensive knowledge of the bank's products and services. Must have a willingness to serve.
• Must be able to function efficiently in a network environment and have a working knowledge of Microsoft
• Office and SharePoint.
• Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations).
• Project a professional image by adhering to guidelines in the employee handbook.
• Must have a general understanding of the Federal Reserve Banking System.
• Must be able to collect, research, and analyze information skillfully.
• Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment.
• Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance.

Vallant Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Vallantsupports a diverse work force and welcomes all qualified applicants. It is the policy of Vallant Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.