Universal Banker – Float - Howard & Central Baltimore

Truist Financial Corporation; Elkridge (MD); On-site; USD 45,000 - 53,000; Full time

Job summary

An established industry player is seeking Float Universal Bankers who will travel to multiple branches to deliver exceptional client service. This role involves conducting transactions, understanding clients' financial needs, and supporting sales activities. The ideal candidate will have strong cash handling and interpersonal skills, ensuring a distinctive client experience. With a commitment to service quality, you'll participate in leadership training and adhere to operational policies. Join a forward-thinking company that values its employees and offers a comprehensive benefits package, including medical, dental, and retirement plans.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k

Paid Time Off

Qualifications

• Proficiency in teller, cash handling, or client service skills.
• Good interpersonal and communication skills.

Responsibilities

• Providing a distinctive client experience and conducting transactions.
• Educating clients on digital and self-service banking solutions.
• Supporting multiple branches within the designated coverage area.

Skills

Teller Skills

Cash Handling

Client Service

Interpersonal Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

Job Description: Float Universal Bankers

Float Universal Bankers will be required to travel to multiple branches as assigned by the Area Leader and/or Branch Leader. They will provide timely and efficient completion of client transactions, maintain accurate records, and handle all monies assigned. The role involves delivering superior service, understanding clients' financial needs, and supporting sales and service activities as needed.

Key responsibilities include:

1. Providing a distinctive client experience, conducting transactions, and uncovering client needs.
2. Educating clients on digital and self-service banking solutions.
3. Supporting team efforts through client servicing calls, presenting offers, and referring clients to specialists.
4. Participating in leadership routines and training to improve service quality.
5. Adhering to internal controls, operational procedures, and policies.
6. Serving as a point of contact for account maintenance and problem resolution.
7. Supporting multiple branches within the designated coverage area, with schedules provided in advance.

Qualifications:

• High school diploma or equivalent.
• Proficiency in teller, cash handling, or client service skills.
• Good interpersonal and communication skills.
• Ability to use office equipment and perform basic math.
• Willingness to follow instructions and work under guidelines.
• Availability to work Saturdays and extended hours.

Preferred Qualifications:

• Ability to identify referral opportunities.
• Knowledge of complex branch transactions.
• Ability to handle multiple priorities.
• Understanding of bank operations and policies.

The annual salary ranges from $45,760 to $52,500. Benefits include medical, dental, vision, life insurance, disability, savings plans, 401k, paid time off, and more. Truist is an Equal Opportunity Employer and a Drug-Free Workplace.