Universal Banker: Customer Growth & Service

First Citizens; Thousand Oaks (CA); On-site; USD 28,000 - 37,000; Full time

Job summary

First Citizens Bank in Thousand Oaks, CA is seeking a Sales and Service Representative to process transactions, educate customers on bank capabilities, and support branch sales by referring opportunities to partners.

You will build relationships with customers, demonstrate strong communication and customer service, and adapt quickly to new information and technology while collaborating with a team to meet branch goals.

Qualifications

• High School Diploma or GED with cash handling and customer service experience.
• Sales or banking experience preferred.
• Strong communication and customer service skills required.

Responsibilities

• Foster partnerships to deliver value for customers, prospects and colleagues.
• Initiate conversations to uncover sales or referral opportunities.
• Listen attentively and ask questions to understand customer needs.
• Comply with bank policies and manage risk in transactions.

Skills

Communication

Customer Service

Sales Skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in Thousand Oaks, CA is seeking a Sales and Service Representative to process transactions, educate customers on bank capabilities, and support branch sales by referring opportunities to partners.

You will build relationships with customers, demonstrate strong communication and customer service, and adapt quickly to new information and technology while collaborating with a team to meet branch goals.