Universal Banker: Client Advocate & Teller Expert

SouthState Bank Corporation; Florence (SC); On-site; USD 28,000 - 42,000; Full time

Job summary

SouthState Bank in Florence, SC is seeking a Universal Banker who serves as a single point of contact for customers, performing teller and FSR duties to support transactional needs and account management.

The role emphasizes relationship building, product knowledge, accuracy, and regulatory compliance, with opportunities to expand customer relationships and contribute to the bank's growth.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service.
• Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Responsibilities

• Process transactions for savings, checking, and loan accounts.
• Maintain a neat and orderly work area.
• Assist in guiding and training new tellers.
• May allow customers access to safe deposit boxes.
• Balances transactions daily.
• Open new deposit accounts and handle stop payments, wire transfers, and maintenance.
• Explain policies and procedures as necessary, keeping customers informed.
• Resolves problems and complaints with courtesy and discretion.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

Computer skills

English

Education

High School diploma or equivalent

Job description

SouthState Bank in Florence, SC is seeking a Universal Banker who serves as a single point of contact for customers, performing teller and FSR duties to support transactional needs and account management.

The role emphasizes relationship building, product knowledge, accuracy, and regulatory compliance, with opportunities to expand customer relationships and contribute to the bank's growth.