Universal Banker: Build Relationships Flexible Hours Bonus

Suffolk Credit Union; Massapequa (NY); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health plans

401(k) matching

Work-life balance support

Community involvement

Résumé du poste

Suffolk Credit Union is seeking a Universal Banker to serve members with daily banking needs, new accounts, loans, and digital banking guidance. This blended role emphasizes accurate transactions and personalized financial conversations to deepen member relationships.

Join a community-focused credit union on Long Island, offering competitive base pay plus up to 15% annual bonus, comprehensive benefits including health plans and 401(k) matching, and a collaborative, rewarding work environment.

Qualifications

• 1–2 years of experience in banking, financial services, teller operations, or customer-facing sales.
• Strong multitasking and communication skills in a fast-paced environment.
• Proficiency with Microsoft Office and ability to quickly learn banking and digital platforms.
• Flexible schedule availability, including Saturdays and extended weekday hours.

Responsabilités

• Deliver exceptional member service by processing daily banking transactions accurately and efficiently.
• Open and service deposit accounts, including checking, savings, money market, CDs, and IRAs.
• Originate consumer loans, including personal, auto, home equity, and credit card applications.
• Build strong member relationships through personalized financial conversations and proactive outreach.
• Identify member needs and recommend products and services aligned with their financial goals.
• Resolve member inquiries, account issues, and service requests with professionalism and care.
• Educate and support members in using digital banking and self-service tools.
• Assist with account maintenance, disputes, wire transfers, and other transactional services.
• Collaborate with branch partners to deliver seamless, holistic financial solutions.
• Participate in branch sales initiatives, community outreach, and credit union events.
• Support contact center operations during peak call periods to ensure consistent member service.Stay current on products, technology, and industry trends to better support members and colleagues.

Connaissances

Customer service

Multitasking

Communication

Digital banking

Microsoft Office

Formation

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Outils

Microsoft Office

Description du poste

Suffolk Credit Union is seeking a Universal Banker to serve members with daily banking needs, new accounts, loans, and digital banking guidance. This blended role emphasizes accurate transactions and personalized financial conversations to deepen member relationships.

Join a community-focused credit union on Long Island, offering competitive base pay plus up to 15% annual bonus, comprehensive benefits including health plans and 401(k) matching, and a collaborative, rewarding work environment.