Universal Banker

Alerus; Phoenix (AZ); On-site; Full time

Job summary

A leading financial institution seeks a Universal Banker in Phoenix, AZ. The role involves performing teller functions, ensuring exceptional customer service, and achieving sales targets through effective cross-selling. Ideal candidates have a year of banking experience and possess strong customer service skills.

Qualifications

• 1+ years banking experience including teller transactions.
• Understanding of bank products and sales.
• Ability to analyze client credit data and financial information.

Responsibilities

• Perform basic teller transactions and consumer lending duties.
• Meet sales goals by cross-selling bank products.
• Provide professional customer service to clients.

Skills

Customer Service

Sales

Bank Operations Understanding

Basic Math Proficiency

Punctuality

Job description

WHO ARE WE : Alerus is a commercial wealth bank and national retirement provider with one core purpose : helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES : Passion for Excellence : : Success is Never Final : : Do the Right Thing : : One Alerus

ABOUT THE ROLE :

The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services.

WHAT YOU'LL BE DOING :

• Perform basic teller transactions, new account opening, and consumer lending duties.
• Meeting sales goals by cross-selling bank products and services.
• Providing prompt, professional, and knowledgeable customer service to clients.

WHAT YOU SHOULD HAVE :

• 1+ years banking experience, including teller transactions and customer service required.
• Understanding of bank operations, bank products, sales and new business development.
• Ability to analyze client credit data and other related financial information.
• Basic math proficiency and aptitude.
• Dedicated and satisfactory attendance / punctuality.

WORK ENVIRONMENT : Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

BASE PAY RANGE :

22.00 - $24.00 per hour

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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