Retail Banker

FNBC Bank & Trust; West Chicago (IL); On-site; Full time

Job summary

A leading community bank, FNBC Bank & Trust is seeking a Retail Banker to join their collaborative team in West Chicago. The role involves providing high-quality customer service, processing account transactions, and adhering to all banking regulations. Ideal candidates will have a high school diploma or GED and possess strong interpersonal skills.

Benefits

Health insurance

Retirement plan

Generous paid time off

Qualifications

• Customer-focused with high-touch service skills.
• Ability to process various banking transactions accurately.
• Experience in handling money and maintaining cash drawers.

Responsibilities

• Assist customers with account transactions and inquiries.
• Balance cash drawers and handle money transactions.
• Maintain good customer relations and promote bank services.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma or GED

Job description

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Who we are!

FNBC Bank & Trust is a full-service community bank with a 100-year history of providing financial services, support, and leadership to our clients and communities throughout the Chicago metropolitan area. We offer a full range of personal banking, commercial banking, lending, and wealth management services. We are locally owned and locally managed. Our independence is an advantage for our clients – it gives us the flexibility to tailor creative solutions for specific needs.

Who we are!

FNBC Bank & Trust is a full-service community bank with a 100-year history of providing financial services, support, and leadership to our clients and communities throughout the Chicago metropolitan area. We offer a full range of personal banking, commercial banking, lending, and wealth management services. We are locally owned and locally managed. Our independence is an advantage for our clients – it gives us the flexibility to tailor creative solutions for specific needs.

Our West Chicago branch, located in the western suburbs, is approximately 40 miles outside of Chicago. Our Retail department is a close-knit group that works collaboratively to best serve our customers. We take pride in being engaging, energetic, and customer-focused while supporting each other!

What you will do!

Perform intermediate duties and support related to branch operational activities and financial services. Provide customers with high-touch customer service.

You will adhere to Bank policies, procedures, and best practices, along with all State and Federal rules and regulations.

How you will do it!

• Process new account transactions.
• Assist customers in their selection of various accounts and financial services.
• Open, maintain and close accounts of all types.
• Promote business for the bank by maintaining good customer relations and referring customers to appropriate staff for new services.
• Receive and process checking and savings account transactions.
• Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer with minimal cash variances. Assist in reconciling errors or discrepancies for self and other tellers.
• Issue cashier’s checks and money orders.
• Process the redemption of bonds.
• Open night deposit vault logging the contents in log book, distributing the contents to proper individuals and processing all deposits and other transactions using dual control at all times.
• Process incoming mail transactions per bank procedures.
• Receive and answer questions on bank transaction services and procedures. Discuss routine problems related to checking and savings transactions or Bank services. Direct customers to appropriate employees for answers to only the most complex problems or inquiries.
• Balance ATM, replenish cash supply and ensure the ATM is in working order.
• Count coins. Count and verify currency to sell. Accumulates mutilated currency to be shipped out.
• Assist customers with safe deposit access.
• Other duties as assigned.
  
  

Qualifications you will need!

• High school diploma or general education degree (GED) or one to two years related experience and/or training; or equivalent combination of education and experience.
  
  

It would be a bonus if you have!

• The ability to speak Spanish.
  
  

What you will get!

• Starting hourly pay of at least $22 per hour.
• Full benefits including health insurance, retirement plan, and generous paid time off.
• An environment where you will be valued as an individual and given the opportunity to grow professionally.
  
  

The expected pay range for this position is $22-$25 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent upon factors including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities. Benefits include: Paid holidays, paid time off programs, medical insurance, dental insurance, vision insurance, short-term disability, long-term disability, accidental death and dismemberment insurance, traditional and Roth 401(k) with a company match, employee assistance program (EAP).

Our mission is to focus on our customers, help them achieve their financial goals, and to invest in our local communities.

FNBC Bank & Trust is an EEO/ AA/ VET/ Disability employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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