Universal Banker

Mutual 1st Federal Credit Union; Omaha (NE); On-site; USD 52,000 - 76,000; Full time

Job summary

Mutual 1st Federal Credit Union in Omaha is seeking ambitious sales-focused individuals to become trusted financial resources for members. You'll originate and close loans, open and manage accounts, and guide members through mobile and online banking.

This role emphasizes building relationships, helping members with their money, and growing the credit union's presence in the community. Prior banking or sales experience is a strong plus.

Qualifications

• Previous sales or service experience in banking or financial services preferred.
• Ability to build trust quickly and follow through on commitments.
• Willingness to learn and adapt to new technology and processes.

Responsibilities

• Build genuine, lasting relationships with members and become their trusted financial resource
• Originate and close consumer loans, credit cards, auto, and personal, from application to funding
• Open and manage accounts: checking, savings, IRAs, HSAs, and certificates
• Recommend products that fit what members need; no hollow upsells, just real solutions
• Guide members through mobile and online banking questions (yes, you're the tech-savvy one)
• Show up at community events and help grow Mutual 1st's presence across Omaha
• Compete to hit and beat your goals, and celebrate when your team does the same

Skills

Sales experience

Customer service

Relationship building

Financial literacy

Job description

Monday - Friday 8:45am - 5:00pm; Rotating Saturday 8:45am - 12:00pm

Are you the one?

If you're a natural seller, a people-person, and someone who wants a career with real upward momentum, not just a job to clock in and out of, keep reading. We're looking for ambitious, competitive go-getters who want to grow fast, win often, and do it all while genuinely helping people.

At Mutual 1st, you won't be stuck behind a counter. You'll be the person 11,000 Omaha-area members turn to when they're buying their first car, planning for their future, or finally getting serious about their money. Every conversation is a chance to make a real difference and to prove what you're capable of.

What you'll do:

Build genuine, lasting relationships with members and become their trusted financial resource

Originate and close consumer loans, credit cards, auto, and personal, from application to funding

Open and manage accounts: checking, savings, IRAs, HSAs, and certificates

Recommend products that fit what members need; no hollow upsells, just real solutions

Guide members through mobile and online banking questions (yes, you're the tech-savvy one)

Show up at community events and help grow Mutual 1st's presence across Omaha

Compete to hit and beat your goals, and celebrate when your team does the same

Why Mutual 1st:

Your drive directly boosts your paycheck

Clear path into real-estate lending and beyond

People over profits

Member-owned, not-for-profit, we’re built differently

Rooted in Omaha

Serve members you'll run into in your own community

You'll thrive here if you:

Love a challenge

Are genuinely competitive

Build trust quickly

Always want to improve

Pick up new tech fast

Care about your community

Have sales or service experience

Prior experience in banking, financial services, or a sales-driven customer service role is a strong plus. More than anything, we want people who build trust fast, follow through on commitments, and hold themselves to a higher standard every day.

Mutual 1st Federal Credit Union is a not-for-profit, member-owned credit union. That means we are focused on our members. We pass along savings by paying higher dividend rates on checking and savings accounts, charging lower fees (or no fees) and provide lower interest rates for loans than banks.

We are local, friendly, and genuinely care about the community. Our unique culture and service philosophy is based on our core values: Respect, Integrity, Passion, Service, Community, and Learning. Our goal is simple: To improve the financial well-being of our members.

Mutual 1st Federal Credit Union an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.