Universal Banker

First Horizon Bank; Nashville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading regional financial services company as a Teller in Nashville. In this role, you will provide quality customer service and process financial transactions while promoting bank products. A high school diploma and customer service experience are preferred. Enjoy comprehensive benefits including medical, tuition reimbursement, and a 401(k) with matching.

Benefits

Medical with wellness incentives

Dental and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Qualifications

• 1 year of experience as a Teller preferred.
• Knowledge of Microsoft Office Suite is a plus.

Responsibilities

• Provide teller/platform support to minimize wait times and ensure quality service.
• Open and process deposit accounts including savings and checking accounts.
• Cross-sell bank services and assist with personal loan applications.

Skills

Customer Service

Sales

Problem Solving

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Job description

Location: On site at location listed in job posting.

SUMMARY

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Promote bank products through positive proactive sales to prospects and cross sales to customers, inform and educate both about products, services and benefits. Perform related duties i.e. outbound sales calls as required to achieve branch goals (meet/exceed sales goals/referral goals), and provide support to branch management.

Weekly Scheduled Hours:MONDAY - THURSDAY 8AM - 5PM, FRIDAY 8AM - 6PM, SATURDAY 8:30 AM - 1:PM

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide teller/platform support as needed to keep the lines to a minimum and to provide quality customer service. Teller support would include performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support would entail opening checking accounts, savings accounts, and provide all other deposit product services. Actively inform client of products/services, profile clients to identify financial needs, follow through, and close the sale.

2. Opens and process new demand and time deposit accounts including passbook accounts, IRAs, certificates of deposit, and money market accounts.

3. Cross sells other bank services and refers customers to other departments as appropriate.

4. Researches and resolves problems and responds to customer inquiries on account status.

5. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships, participate in client calling activities during special deposit/loan campaigns.

6. Responsible for taking loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate.

7. Assist branch associates with all aspects of daily branch operations as needed.

8. Perform all other job related duties as assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.

* High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite- ie Outlook, Word, Excel, MS Access is a plus.

In addition, 10-key calculator; coin counter

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

Not necessary

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available atwww.FirstHorizon.com.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.